Mixed Reviews for Hyatt Centric Chicago Magnificent Mile
Unlock Insights: Hyatt Centric Chicago Feedback Analysis

Mixed Reviews for Hyatt Centric Chicago Magnificent Mile

633 N St Clair St, Chicago, IL 60611, United States

Hyatt Centric Chicago Magnificent Mile receives mixed reviews from guests, with positive feedback on location, cleanliness, and friendly staff. However, some guests mention issues with water pressure, room service interruptions, cleanliness of hot tub, undisclosed fees, and lack of on-site restaurants. Bartenders Ian and Latrell receive special praise for their service. Overall, the hotel offers comfortable rooms, a convenient business center, and good amenities, but improvements are needed in certain areas.

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Featured Content
  • Very convenient Business Center. Comfortable seats with plenty of plugs for your laptop. Starbucks inside the hotel.

    Sentiment
    • None
    Content
    • None
  • Quiet clean room and pleasant staff. But pathetic water pressure in shower loses a star.

    Sentiment
    • Positive
    Content
    • Noise Concerns
  • Beautiful hotel with great amenities.

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Comfort
  • Ian the bartender was friendly, helpful and made delicious drinks. Highly recommend him, high personable!

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service
  • The most rude personnel I ever had to deal with, penny diggers, not going to see me or my family ever again

    Sentiment
    • Negative
    Content
    • Staff Friendliness and Service
  • Watch your credit card for undisclosed junk fees that were not disclosed and for which receipts are not provided.

    Sentiment
    • Negative
    Content
    • Parking and Valet Service
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Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hyatt Centric Chicago Magnificent Mile based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Hospitality Consultants, Marketing Professionals, Travel Advisors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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