Exceptional Customer Service and Personalized Assistance at LPI Loans
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Exceptional Customer Service and Personalized Assistance at LPI Loans

LPI Loans stands out for its exceptional customer service, friendly and accommodating staff, and non-judgmental approach towards clients. Customers appreciate the personalized assistance provided by employees like Richelle, Kathy, and Jenny. The company is praised for its quick and efficient service, making clients feel comfortable and valued. Harmonie and Angie from the Des Moines office receive special mention for going above and beyond to help clients facing financial difficulties.

Best for
  • Customer Service Managers
  • Financial Services Executives
  • Marketing Professionals
  • Loan Officers
  • Business Analysts

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Custom Date - May 26, 2024
Featured Content
  • LPI is wonderful!!

    LPI is wonderful!!Harmonie and her team are such incredible people who don't demean or talk down to their clients. They are kind, helpful, and informative.

    Sentiment
    • Positive
    Content
    • Personalized Approach and Understanding
    Apr 17, 2024
  • Richelle is the best super easy to deal…

    Richelle is the best- super easy to deal with

    Sentiment
    • Positive
    Content
    • Personalized Approach and Understanding
    Feb 10, 2024
  • Easy to work with. Friendly employees that made the experience better.

    Easy to work with. Friendly employees that made for a better experience

    Sentiment
    • Positive
    Content
    • Efficiency and Quick Service
    Feb 09, 2024
  • Bail

    Thank you for making my first loan with you so easy and comfortable great job ladies

    Sentiment
    • Positive
    Content
    • Ease of Loan Process
    Feb 09, 2024
  • Amazing Customer Service

    Richelle was amazing and very helpful. Would recommend anyone to here for a loan. She went over the top and made sure that all things were explained and covered

    Sentiment
    • Positive
    Content
    • Going Above and Beyond
    Feb 09, 2024
  • Kathy and Jenny at the Clinton office…

    Kathy and Jenny at the Clinton office are amazing. They always go above and beyond for me no matter what. They always greet me with a smile and a Hello Kim. We need more people like them in this world. Ty 😊

    Sentiment
    • Positive
    Content
    • Going Above and Beyond
    Feb 09, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
98 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for LPI Loans  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Financial Services Executives, Marketing Professionals, Loan Officers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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