Widespread Discontent with Juridisch Loket Services
Unlock Insights into Juridisch Loket's Customer Discontent
The reviews for Juridisch Loket reveal widespread dissatisfaction among users, with complaints about long wait times, unhelpful staff, and inadequate support for legal inquiries. Many reviewers describe experiences of being left on hold for extended periods, only to receive little to no assistance upon finally speaking with a representative. Some users also express frustration with income eligibility criteria that prevent them from accessing services. Despite a few positive mentions of individual staff members, the overall sentiment indicates a decline in service quality, leading to calls for substantial reform or closure of the organization. Many suggest seeking alternative legal advice, highlighting the system's inefficiency and perceived lack of empathy towards clients' situations.
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Verschillende keren gebeld na 10 minuten word je weggedrukt.
Sentiment
Negative
Content
Poor Customer Service
Apr 15, 2025
Waardeloze instantie!
Waardeloze instantie!! 1 ster is teveel!80 cent per minuut is het verdien model! . Bel hen niet, bel gewoon rechtstreeks met een advocaat.
Sentiment
Negative
Content
High Costs
Jun 10, 2024
2 uur in de wacht en verbinding wordt verbroken
Na bijna 2 uur in de wacht (1:55) werd ineens de verbinding verbroken. Opnieuw bellen betekend weer achteraan in de wachtrij dus 2 uur weggegooid en nog geen advies kunnen krijgen, heel fijn!
Sentiment
Negative
Content
Long Wait Times
Jun 05, 2024
ECHT WAARDELOOS EEN DIKKE UUR WACHTEN…
ECHT WAARDELOZ EEN DIKKE UUR WACHTEN AAN DE LIJN EN DAN? NUL .NUL
Sentiment
Negative
Content
Frustrating Experience
Apr 26, 2024
Oplichters zijn het binnen 1 en 5 dagen…
Oplichters zijn het binnen 1 en 5 dagen wordt u terug gebeld. Twee weken later zit ik nog te wachten op een telefoontje. WAARDELOOS.!!!!!!!!
Sentiment
Negative
Content
High Costs
Apr 19, 2024
Super professional and helpful work…
Super professional and helpful work from Naomi Hoefsmit. Thank you
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Frequently Asked Questions About Customer Feedback Analysis Reports
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This page displays purchase options and a preview of the customer feedback analysis report for Juridisch Loket wordt als "Zeer slecht" beoordeeld met 1,6 / 5 op Trustpilot based on online reviews collected from Trustpilot. The analysis helps Legal Consultants, Customer Service Managers, Market Researchers, Consumer Rights Advocates, Legal Service Innovators to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Overview
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Content Analysis (1/2)
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Content Analysis (2/2)
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SWOT Analysis
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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