Holiday Inn Express Chicago - Magnificent Mile: Location, Staff, and Cleanliness Stand Out
Unlock Insights: Holiday Inn Express Chicago Guest Feedback Report

Holiday Inn Express Chicago - Magnificent Mile: Location, Staff, and Cleanliness Stand Out

640 N Wabash Ave, Chicago, IL 60611, United States

Guests appreciate the great location of Holiday Inn Express Chicago - Magnificent Mile, with friendly staff and clean rooms. However, some mention issues with room size, noise, and lack of hot water. The breakfast receives positive feedback, but there are mixed reviews on room amenities like fridges and drainage. Staff friendliness, cleanliness, and location stand out as key aspects highlighted by reviewers.

Best for
  • Hotel Managers
  • Customer Service Analysts
  • Marketing Professionals
  • Travel Industry Consultants
  • Quality Assurance Specialists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
23 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Featured Content
  • Very small room but to be expected in an old hotel. My real complaint is that there was no hot water in the shower. Staff were helpful.

    Sentiment
    • None
    Content
    • Room Size and Amenities
  • excelente ubicacion, caminando llegas rapido a las atracciones principales solo que los cuartos son pequeños, tienen tina, secadora de pelo, jabon, telefono, tv y caja fuerte. No tiene nevera

    Sentiment
    • Positive
    Content
    • Room Size and Amenities
  • My daughter and I had a wonderful time for our overnight midweek stay. Everyone was pleasant and very helpful from our first contact with Michael at the front desk to the great breakfast staff and Thomas at the front desk on our departure. Great location and great rates too. Love the rich history as well.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service
  • Very beautiful well kept hotel the beds were amazing , they had a huge selection for breakfast which was very tasty. Room was very clean. The ladies at the checkin desk were wonderful got me in and out with no problems . Overall I enjoyed my stay and will definitely be booking again and referring friends.

    Sentiment
    • Positive
    Content
    • Room Cleanliness
  • I booked to pay upon arrival. To my surprise they do not get cash. What??? No dollar in the USA????After this, my bedroom sheet had Blood spot. How come??? Who madebthe bed? Isn't it Basic?

    Sentiment
    • Negative
    Content
    • Room Cleanliness
  • This hotel was great! It's smaller and cozier. Perfect location to everything on the mag mile and downtown. The staff couldn't have been friendlier. The rooms were clean and comfortable. The breakfast was super convenient! Highly recommend!

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
  • See All Reviews
Sentiment Analysis (of 30 reviews)
64 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
23 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Google Business Reviews 101
  2. Google Business Reviews 68
  3. Google Business Reviews 71
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Holiday Inn Express Chicago - Magnificent Mile, an IHG Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Analysts, Marketing Professionals, Travel Industry Consultants, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.