Heidi Ski Reviews: Great Service but Mixed Experiences Noted
  • 73 users bookmarked
  • Who is this report for?
    • Travel Agency Managers
    • Customer Service Executives
    • Marketing Professionals
    • Tourism Consultants
    • Business Analysts
Heidi Ski Reviews: Great Service but Mixed Experiences Noted

Unlock Insights: Heidi Ski Customer Feedback Report

Heidi Ski has received a mix of reviews, with an overall rating of 4.7 out of 5, highlighting excellent service and value for money. Many customers praised the smooth booking process, helpful staff, and the ease of adding extras like ski equipment and passes. Positive experiences include great customer support, particularly from team members like Abbie and Lucy. However, some reviews pointed out issues such as cancellations, transfer delays, and lack of refund flexibility. While many users found the process efficient and reliable, a few reported disappointment with customer service regarding accommodation changes. Overall, Heidi Ski is recommended for its competitive pricing and organized service, though potential customers should be aware of possible booking challenges.

Source: Trustpilot Reviews of Heidi is rated "Excellent" with 4.7 / 5

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
37 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Heidi is rated "Excellent" with 4.7 / 5

Discover insights from the Heidi Ski customer feedback analysis report, rated 4.7/5 on Trustpilot.

Export
Custom Date - Jul 09, 2025
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • 5 stars as always

    Fantastic experience again booking our holiday with Heidi. Amazing communication and flexibility.

    Sentiment
    • Positive
    Content
    • Booking Experience
    Jun 26, 2025
  • Easy to use and great price.

    Easy to use and great price.

    Sentiment
    • Positive
    Content
    • Value for Money
    Jun 03, 2025
  • Quick and easy booking

    Quick and easy booking. Huge variety of destinations and activities. Super happy and can't wait for Austria 2025 😁🏞️

    Sentiment
    • Positive
    Content
    • Booking Experience
    May 15, 2025
  • Grace was very helpful on the phone…

    Grace was very helpful on the phone when I called for advice.

    Sentiment
    • Positive
    Content
    • Customer Service
    May 12, 2025
  • Impressed all round

    Impressed all round! 😊

    Sentiment
    • Positive
    Content
    • Customer Service
    May 09, 2025
  • Did everything well

    Great simple service from start to finish...no hiccups, no issues and a really good value for money holiday.

    Sentiment
    • Positive
    Content
    • Value for Money
    Apr 23, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
78 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
Similar Reports

See the similar customer feedback reports based on reviews from Trustpilot and many other platforms.

  1. Insightful Tripadvisor Feedback Analysis Report
    Trustpilot Reviews 76
  2. Unlock Insights into Eurostar Passenger Feedback
    Trustpilot Reviews 95
  3. Essential Insights from 'Tatilsepeti' User Reviews
    App Store Reviews 73
How Kimola Works?
Book a Demo Create a Free Account!
Make the Most of Kimola

Find out how Kimola can improve your feedback analysis process.

Frequently Asked Questions
About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Heidi is rated "Excellent" with 4.7 / 5 on Trustpilot based on online reviews collected from Trustpilot. The analysis helps Travel Agency Managers, Customer Service Executives, Marketing Professionals, Tourism Consultants, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.