Mixed Feedback for GXS Bank: Praise for Features, Frustration with Processing
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Mixed Feedback for GXS Bank: Praise for Features, Frustration with Processing

GXS Bank receives mixed reviews, with users praising the multiple pockets feature for tracking targets but expressing frustration over application processing delays and technical issues like fingerprint login problems. Some users highlight the benefits of saving pockets and cashback offers, while others criticize the cumbersome registration process. The app is appreciated for its simplicity and ease of use, but improvements like a recipient saving feature are suggested. Overall, users have differing experiences with GXS Bank, with some finding it efficient and others facing challenges with functionality and updates.

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Custom Date - Nov 05, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • developer is nutshell brain i think proof of address have to take picture cannot upload???????????????????

    Sentiment
    • Negative
    Content
    • User Interface and Functionality
    Apr 02, 2024

  • cant logging using finger print . previously still able to use . so pissed off with the update .

    Sentiment
    • Negative
    Content
    • Technical Issues with Logging In
    Mar 10, 2024

  • For 1st time registration signup by singpass and all info's needed but still my application is denied.

    Sentiment
    • Negative
    Content
    • Application Process and Approval Time
    Mar 10, 2024

  • Great app that can park your savings using pockets, but hopefully the interest rate of the savings pockets will increase due to the current economic conditions

    Sentiment
    • Positive
    Content
    • Savings Account Features and Interest Rates
    Jan 26, 2024

  • I don't set. A password in my phone n not allow me to down load this apps

    Sentiment
    • Positive
    Content
    • Technical Issues with Logging In
    Jan 12, 2024

  • When to sign up for the account in last year august. 5 months has pass still waiting. Please help to solve the issue.

    Sentiment
    • Negative
    Content
    • Application Process and Approval Time
    Jan 10, 2024
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Sentiment Analysis (of 30 reviews)
-10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for GXS Bank based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Experience Specialists, Banking Professionals, Market Researchers, Digital Transformation Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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