Grand Pacific Hotel Review Summary
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Grand Pacific Hotel Review Summary

Unlock Insights: Grand Pacific Hotel Customer Feedback Analysis

Jl. Pasir Kaliki No.100, Pasir Kaliki, Kec. Cicendo, Kota Bandung, Jawa Barat 40172, Indonesia

Grand Pacific Hotel receives mixed reviews from guests, with positive comments about friendly staff, varied and tasty food, strategic location, and spacious rooms. However, there are concerns regarding cleanliness, outdated facilities, and inconsistent service quality. The hotel's amenities like the pool and proximity to shopping areas are highlighted positively, but some guests mention noise disturbances. Overall, improvements in room cleanliness, maintenance, and service consistency are suggested to enhance guests' experiences.

Source: Google Business Reviews of Grand Pacific Hotel

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Customer Feedback Analysis of Grand Pacific Hotel

Explore in-depth customer feedback for Grand Pacific Hotel, highlighting key areas for improvement and excellence.

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  • Akses sangat mudah dijangkau, harga standar,pelayanan baik,mencari jajanan sangat banyak disekitar hotel.Safety: Sekuriti nya sangat ramah dan sopan serta membantu

    Sentiment
    • Positive
    Content
    • Location Convenience

  • Very strategic location, near the station and mall, around many restaurant areas 👍Clean and comfortable hotel, spacious rooms👍

    Sentiment
    • Positive
    Content
    • Location Convenience

  • Nyaman banget nginep disini, pelayanannya oke, lokasinya strategis dan harga bersahabat👍

    Sentiment
    • Positive
    Content
    • Value for Money

  • koneksi internet nya di perbaiki dong kak.

    Sentiment
    • Negative
    Content
    • Hotel Facilities

  • This three-night stay was good. The room was clean and quite spacious, the staff were very friendly and helpful, and the kids loved the pool so much. The breakfast was good and we got a nice view on the 6th floor. Thank you very much.

    Sentiment
    • Positive
    Content
    • Room Size and Comfort

  • Kegiatan Uji Kompetensi selama 2 hari disini. Staff banquet dan resto nya ramah plus komunikatif. Menu makan siang nya cukup variatif, dan yang paling penting rasanya semua enak dan pas. Gak ada rasa yg berlebihan atau hambar. Rasanya comfort dilidah apalagi ayam pandan nya juara! Keep it up.

    Sentiment
    • Positive
    Content
    • Food Quality
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Sentiment Analysis (limited preview)
73 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Grand Pacific Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Hospitality Consultants, Travel Agents, Market Researchers, Customer Service Trainers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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