Mixed Reviews Highlighting Staff, Location, and Amenities
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Mixed Reviews Highlighting Staff, Location, and Amenities

Unlock Insights from 1 Hotel Central Park Customer Feedback

1414 6th Ave, New York, NY 10019, United States

1 Hotel Central Park receives mixed reviews with positive comments on staff, service, location near Central Park, and cleanliness. Some guests praise the decor and amenities, while others highlight issues with room views, room sizes, and pricing discrepancies. The hotel's restaurant and bar also receive both positive and negative feedback, contributing to a varied guest experience.

Source: Google Business Reviews of 1 Hotel Central Park

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Customer Feedback Analysis of 1 Hotel Central Park

In-depth analysis of 1 Hotel Central Park reviews highlighting staff, amenities, and guest experiences.

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  • Beautiful hotel, great location and friendly staff. The view from some of the rooms is a bit rough though, as you are facing a cortyard blocking most of the view and the cortyard itself is not too plesant to look at.

    Sentiment
    • Positive
    Content
    • Mixed Experience - Positive and Negative Aspects

  • Rooms are small but to be expected for NYC! The staff is incredibly friendly and always goes out of their way to help. They were the highlight of our stay!

    Sentiment
    • Positive
    Content
    • Room Comfort and Amenities

  • Solid hotel; excellent location; attentive staff; and absolutely stellar concierge service - a necessity for a nice stay in NYC.

    Sentiment
    • Positive
    Content
    • Hotel Service and Staff Excellence

  • Paul and Anastasia at 1 Hotel Central Park were amazing and made my stay wonderful. I will definitely be back again. They made my Valentine’s Day one to remember. Thank you so much guys!

    Sentiment
    • Positive
    Content
    • Hotel Service and Staff Excellence

  • Excellent, we went for the central park view double suite. Lovely, thank you 1 hotel team. Hope to see you soon.

    Sentiment
    • Positive
    Content
    • Room Comfort and Amenities

  • A fantastic and unique stay experience in the heart of NYC. My wife and I enjoyed our room for a weekend getaway. Hotel staff was very nice. Multiple subway lines were a short walk away and of course Central Park is very close by.

    Sentiment
    • Positive
    Content
    • Location and Accessibility
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Sentiment Analysis (limited preview)
77 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for 1 Hotel Central Park based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Analysts, Tourism Marketing Professionals, Hotel Investment Analysts, Travel and Hospitality Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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