Mixed Reviews for Ebonyline.com: Praise for Selection, Complaints on Shipping and Customer Service
  • 80 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Insights: Ebonyline Customer Feedback Analysis

Mixed Reviews for Ebonyline.com: Praise for Selection, Complaints on Shipping and Customer Service

Ebonyline.com receives mixed reviews on Trustpilot. Customers praise the wide wig selection and good prices but complain about shipping delays, incorrect orders, and poor customer service. Larissa and Zahid stand out for their helpfulness, resolving issues promptly. Some reviewers express frustration over out-of-stock items and lack of communication. Overall, the site is commended for easy navigation and live chat support, but improvements in order accuracy and shipping efficiency are suggested.

Best for
  • E-commerce Managers
  • Customer Service Trainers
  • Supply Chain Analysts
  • Digital Marketing Specialists
  • Product Managers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Larissa was quick and courteous

    Larissa was quick and courteous! She modified my order and answered all my questions. Thanks for great service!

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Sep 15, 2023
  • Larissa was the customer service agent…

    Larissa was the customer service agent I chatted with online. She was awesome I had order something on there and it made duplicate orders. As soon as I realized I was looking for a number to call but saw they only had a email address. I email them less than 10 minutes Larissa came there and answered all my chat question even cancel the order for me. She was patient and help me. I love this site. Affordable deals at a reasonable price.

    Sentiment
    • Positive
    Content
    • Order Issues
    Sep 14, 2023
  • LARISSA is the best!!

    Ebonyline has a wide range of products. Larissa is awesome! She responds to emails quickly, she gets orders out in a very timely manner, and she is professional and kind. I shop at Ebonyline because of Larissa's outstanding customer service. Thank you, Larissa.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Sep 13, 2023
  • Amazing company

    Amazing company! I had several questions in regards to a product I was interested in as a gift for a family member. Larissa was an amazing help and was able to take good care of me. 10/10 experience.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Aug 31, 2023
  • They are accurate fast one of the best…

    They are accurate fast one of the best online shopping hair site that is very reliable! Thanks to the help of ZAHID also with recently helping me on a update it’s always a great experience with this site!

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Aug 30, 2023
  • Update

    Update. The foxy silver wig was nice when I wore it for a wk, has days progress it was so fizzy, the curls was getting looser and dull looking. I wouldn't buy this again because of this. Sorry Larissa.

    Sentiment
    • Negative
    Content
    • Product Quality
    Aug 20, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
58 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
18 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights: Strawberrynet Customer Feedback Report
    Trustpilot Reviews 96
  2. Unlock Insights: Sewingpartsonline Customer Feedback Report
    Trustpilot Reviews 83
  3. In-Depth OMCgear Customer Feedback Report Available Here
    Trustpilot Reviews 83
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Ebonyline.com  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Service Trainers, Supply Chain Analysts, Digital Marketing Specialists, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.