Mixed Reviews for BackJoy: Customers Praise Posture Improvement but Highlight Product Size and Effectiveness Concerns
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Mixed Reviews for BackJoy: Customers Praise Posture Improvement but Highlight Product Size and Effectiveness Concerns

BackJoy receives mixed reviews from customers, with some praising the products for improving posture and relieving back pain, while others express disappointment in the size or effectiveness. The company's customer service is highlighted positively, but issues such as misleading advertising and delays in delivery are mentioned. Overall, BackJoy offers a variety of products with varying levels of satisfaction, with notable mentions of the Trigger Point Massager and SitSmart Posture Plus.

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Custom Date - Nov 04, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • This my second Backjoy

    This my second Backjoy. One for my car. One for my recliner. Love them!

    Sentiment
    • Positive
    Content
    • Product Quality
    Jul 06, 2023
  • Good product

    Product works well but is a little too wide for standard folding chairs.

    Sentiment
    • Positive
    Content
    • Product Quality
    Jun 09, 2023
  • nothign has been sent in almost a…

    nothign has been sent in almost a month. terriblewill cancel

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    May 18, 2023
  • Goods delivered in a timely manner and…

    Goods delivered in a timely manner and put straight to use. Very helpful.

    Sentiment
    • Positive
    Content
    • Delivery Experience
    Apr 15, 2023
  • Great product

    Great product. Sitting now with no back pain at the end of the day.

    Sentiment
    • Positive
    Content
    • Comfort and Effectiveness
    Apr 11, 2023
  • Such a great product

    Such a great product, did exactly what I was hoping and more! Highly recommend.

    Sentiment
    • Positive
    Content
    • Product Quality
    Mar 09, 2023
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Sentiment Analysis (of 30 reviews)
63 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for BackJoy  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Marketing Professionals, Customer Service Managers, Retail Buyers, Healthcare Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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