Positive Guest Feedback for Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
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Positive Guest Feedback for Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

Unlock Guest Insights for Fairfield Inn & Suites Chicago

216 E Ontario St, Chicago, IL 60611, United States

Fairfield Inn & Suites by Marriott Chicago Downtown/Magnificent Mile receives overall positive feedback from guests. The staff is highlighted for their exceptional service, friendly demeanor, and helpfulness. Guests appreciate the convenient location close to major attractions like the Magnificent Mile, Navy Pier, and restaurants. While some mention room size and noise levels, the reasonable pricing, cleanliness, and complimentary breakfast stand out as positives. The hotel is commended for its attentive staff, cleanliness, and safety measures, enhancing guests' overall experience.

Source: Google Business Reviews of Fairfield Inn & Suites by Marriott

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Customer Feedback Analysis of Fairfield Inn & Suites by Marriott

Gain insights from our analysis of customer feedback for Fairfield Inn & Suites Chicago, focusing on service, location, and value.

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  • Really good and affordable option especially if you like the Marriott chain everything around here is fabulous safe fun rooms are great

    Sentiment
    • Positive
    Content
    • Value for Money

  • Amazing location and room. Breakfast was average but everything else made up for it!

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Fantastic, reasonably priced hotel just off Mag Mile. Great breakfast. High value. Another win for Marriott.

    Sentiment
    • Positive
    Content
    • Value for Money

  • It was nice staying here but I hate how they just stand there all day I kind feel bad for them , and it feel like I being watched in the lobby but other than that the service is wonderful

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • they scratched our vehicle and promised to pay for it, then sent someone to review the car, then under estimated us and didn’t pay.

    Sentiment
    • Negative
    Content
    • Negative Customer Service Experience

  • I loved my stay here. Rooms and nice and clean. Reception guys are very friendly and helpful

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Comfort
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Sentiment Analysis (limited preview)
60 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Fairfield Inn & Suites by Marriott Chicago Downtown/Magnificent Mile based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Experience Analysts, Marketing Professionals, Tourism Industry Consultants, Hospitality Educators to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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