EyeQue: Empowering Customers with Personalized Eye Prescriptions and Support
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EyeQue: Empowering Customers with Personalized Eye Prescriptions and Support

EyeQue receives positive feedback overall, particularly for its customer service and accuracy in providing personalized eye prescriptions. Customers appreciate the helpful and patient support, despite some delays in receiving glasses. The testing process is commended for its effectiveness, especially for single lens prescriptions. However, challenges arise with progressive lenses. Despite some issues with delivery and product quality, EyeQue stands out for empowering users to take control of their eye health and providing clear prescriptions.

Best for
  • Optometrists
  • Retail Eyewear Managers
  • Customer Experience Managers
  • Healthcare Product Developers
  • Marketing Professionals in Eyecare Industry

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Las medidas distancias pupilar .

    Las medidas distancias pupilar .Son bastantes exactas , recomiendo este sistema. Es muy fåcil de utilizar y mås en niños.

    Sentiment
    • Positive
    Content
    • Ease of Use
    Feb 10, 2024
  • The test glasses I received are…

    The test glasses I received are literally unwearable. They warp my vision, as if the curve of the lens is wrong.

    Sentiment
    • Negative
    Content
    • Eyeglasses Quality
    Jan 18, 2024
  • Very helpful with getting a better idea…

    Very helpful with getting a better idea of how your eyes are doing.

    Sentiment
    • Positive
    Content
    • Prescription Accuracy
    Oct 20, 2023
  • I was treated well.

    There was a question about my varied results when i tried to order. I explained my situation and was met with consideration.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Oct 10, 2023
  • Great and friendly support

    Great and friendly support, exceeded my expectations

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Jun 16, 2023
  • Staff response and follow-up were…

    Staff response and follow-up were great, and much appreciated!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    May 23, 2023
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Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for EyeQue  based on online reviews collected from Trustpilot. The analysis helps Optometrists, Retail Eyewear Managers, Customer Experience Managers, Healthcare Product Developers, Marketing Professionals in Eyecare Industry to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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