EyeQue: Empowering Customers with Personalized Eye Prescriptions and Support
  • 68 users bookmarked
  • Who is this report for?
    • Optometrists
    • Retail Eyewear Managers
    • Customer Experience Managers
    • Healthcare Product Developers
    • Marketing Professionals in Eyecare Industry
EyeQue: Empowering Customers with Personalized Eye Prescriptions and Support

Unlock Customer Insights with EyeQue Feedback Report

EyeQue receives positive feedback overall, particularly for its customer service and accuracy in providing personalized eye prescriptions. Customers appreciate the helpful and patient support, despite some delays in receiving glasses. The testing process is commended for its effectiveness, especially for single lens prescriptions. However, challenges arise with progressive lenses. Despite some issues with delivery and product quality, EyeQue stands out for empowering users to take control of their eye health and providing clear prescriptions.

Source: Trustpilot Reviews of EyeQue 

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Customer Feedback Analysis of EyeQue 

Uncover insights from EyeQue customer feedback analysis, detailing service excellence and product performance.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Las medidas distancias pupilar .

    Las medidas distancias pupilar .Son bastantes exactas , recomiendo este sistema. Es muy fåcil de utilizar y mås en niños.

    Sentiment
    • Positive
    Content
    • Ease of Use
    Feb 10, 2024
  • The test glasses I received are…

    The test glasses I received are literally unwearable. They warp my vision, as if the curve of the lens is wrong.

    Sentiment
    • Negative
    Content
    • Eyeglasses Quality
    Jan 18, 2024
  • Very helpful with getting a better idea…

    Very helpful with getting a better idea of how your eyes are doing.

    Sentiment
    • Positive
    Content
    • Prescription Accuracy
    Oct 20, 2023
  • I was treated well.

    There was a question about my varied results when i tried to order. I explained my situation and was met with consideration.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Oct 10, 2023
  • Great and friendly support

    Great and friendly support, exceeded my expectations

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Jun 16, 2023
  • Staff response and follow-up were…

    Staff response and follow-up were great, and much appreciated!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    May 23, 2023
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Sentiment Analysis (limited preview)
70 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for EyeQue  based on online reviews collected from Trustpilot. The analysis helps Optometrists, Retail Eyewear Managers, Customer Experience Managers, Healthcare Product Developers, Marketing Professionals in Eyecare Industry to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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