The Fireplace & Chimney Authority is praised for its excellent service, professionalism, and reliability. Customers highlight the friendly and knowledgeable staff, timely installations, and high-quality products. Positive aspects include the efficient cleaning services, beautiful installations, and great communication throughout projects. Customers appreciate the attention to detail, cleanliness during work, and clear instructions provided. The company is commended for its craftsmanship, dedication to customer satisfaction, and ability to handle unique challenges. Overall, The Fireplace & Chimney Authority stands out for making the fireplace experience memorable and hassle-free for customers.
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Work was done as promised in a timely and professional manner.
Friendly, professional and knowledgeable service; sales through installation.
Our service man was friendly excellent and professional
Very efficient and reliable service for cleaning our dryer vents.
Great customer experience and excellent knowledge.
Great advice, timely , knowledgeable and good product
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This page displays purchase options and a preview of the customer feedback analysis report for The Fireplace & Chimney Authority based on online reviews collected from Trustpilot. The analysis helps Fireplace Installers, Chimney Service Technicians, Customer Experience Managers, Retail Managers, Home Improvement Contractors to discover insights into what people love, dislike, and need.
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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