Exceptional Service and Professionalism at The Fireplace & Chimney Authority
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Exceptional Service and Professionalism at The Fireplace & Chimney Authority

The Fireplace & Chimney Authority is praised for its excellent service, professionalism, and reliability. Customers highlight the friendly and knowledgeable staff, timely installations, and high-quality products. Positive aspects include the efficient cleaning services, beautiful installations, and great communication throughout projects. Customers appreciate the attention to detail, cleanliness during work, and clear instructions provided. The company is commended for its craftsmanship, dedication to customer satisfaction, and ability to handle unique challenges. Overall, The Fireplace & Chimney Authority stands out for making the fireplace experience memorable and hassle-free for customers.

Best for
  • Fireplace Installers
  • Chimney Service Technicians
  • Customer Experience Managers
  • Retail Managers
  • Home Improvement Contractors

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Work was done as promised in a timely…

    Work was done as promised in a timely and professional manner.

    Sentiment
    • Positive
    Content
    • Timeliness and Punctuality
    May 02, 2024
  • Friendly

    Friendly, professional and knowledgeable service; sales through installation.

    Sentiment
    • Positive
    Content
    • Professionalism
    Apr 29, 2024
  • Our service man was friendly excellent…

    Our service man was friendly excellent and professional

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 24, 2024
  • Very efficient and reliable service for…

    Very efficient and reliable service for cleaning our dryer vents.

    Sentiment
    • Positive
    Content
    • Maintenance Service
    Mar 29, 2024
  • Great customer experience and excellent…

    Great customer experience and excellent knowledge.

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 27, 2024
  • Great advicehappy customer

    Great advice, timely , knowledgeable and good product

    Sentiment
    • Positive
    Content
    • Professionalism
    Mar 18, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
93 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for The Fireplace & Chimney Authority  based on online reviews collected from Trustpilot. The analysis helps Fireplace Installers, Chimney Service Technicians, Customer Experience Managers, Retail Managers, Home Improvement Contractors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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