Customer Complaints: Unresponsive Service, Delayed Claims, Unauthorized Charges
  • 71 users bookmarked
  • Who is this report for?
    • Customer Service Managers
    • Insurance Claims Analysts
    • Product Managers in Insurance Tech
    • Compliance Officers
    • Consumer Rights Advocates
Customer Complaints: Unresponsive Service, Delayed Claims, Unauthorized Charges

Unlock Customer Insights on esurranty™ Service Challenges

esurranty™ is facing significant customer complaints regarding unresponsive customer service, delayed claim processing, unauthorized charges, and lack of reimbursements. Customers report difficulties in getting in touch with the company, unanswered emails and voicemails, and issues with policy cancellations. Some customers have resorted to disputing charges through their credit card companies or filing complaints with the BBB. Overall, esurranty™ receives criticism for poor communication, lack of follow-through on claims, and a general lack of transparency in their operations.

Source: Trustpilot Reviews of esurranty™ 

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
53 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of esurranty™ 

Insightful analysis report uncovering customer complaints about esurranty™, focusing on service responsiveness and claim issues.

Custom Date - May 21, 2025
Featured Content
  • Scam...they will take your money and…
    Sentiment
    • Negative
    Content
    • Non-responsive to Claims
    Oct 10, 2022
  • My phone cracked and is shorted no response from essuranty
    Sentiment
    • Negative
    Content
    • Non-responsive to Claims
    Jul 31, 2020
  • Terrible service from not responding to…
    Sentiment
    • Negative
    Content
    • Billing Issues
    Mar 12, 2020
  • Took my money and ran
    Sentiment
    • Negative
    Content
    • Non-responsive to Claims
    Jan 16, 2020
  • I started a claim
    Sentiment
    • Negative
    Content
    • Non-responsive to Claims
    Dec 03, 2019
  • The best bang for your buck with cell…
    Sentiment
    • Positive
    Content
    • None
    Oct 10, 2019
  • See All Reviews
Sentiment Analysis (limited preview)
-87 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
Similar Reports

See the similar customer feedback reports based on reviews from Trustpilot and many other platforms.

  1. Trustpilot Reviews 96
  2. Trustpilot Reviews 78
  3. Trustpilot Reviews 97
How Kimola Works?
Make the Most of Kimola

Find out how Kimola can improve your feedback analysis process.

Frequently Asked Questions
About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for esurranty™  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Insurance Claims Analysts, Product Managers in Insurance Tech, Compliance Officers, Consumer Rights Advocates to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.