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Summary of GLS Netherlands Trustpilot Reviews: Strengths and Areas for Improvement
  • 68 users bookmarked
  • Who is this report for?
    • Logistics Manager
    • Customer Service Director
    • E-commerce Manager
    • Business Analyst
    • Marketing Professional
Summary of GLS Netherlands Trustpilot Reviews: Strengths and Areas for Improvement

Unlock Customer Insights: GLS Netherlands Review Report

GLS Netherlands has received mixed reviews, with a rating of 3.9 out of 5 on Trustpilot. Many customers praised timely deliveries, clear tracking information, and courteous delivery personnel. Positive experiences highlighted effective communication during the delivery process, while a few reviews noted issues with damaged packages and incorrect delivery addresses. Some customers expressed frustration with a lack of responsive customer service and problems with the tracking system. Despite these challenges, the overall sentiment indicates that GLS Netherlands generally meets its delivery commitments and provides satisfactory service. However, improvements in customer support and reliability could enhance their reputation further.

Source: Trustpilot Reviews of GLS Netherlands is rated "Great" with

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Customer Feedback Analysis of GLS Netherlands is rated "Great" with

Get insights into GLS Netherlands with our Trustpilot review analysis report. Improve service with customer feedback.

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Custom Date - Dec 05, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Duidelijk de verzending kunnen volgen…

    Duidelijk de verzending kunnen volgen en op tijd Bezorgd .

    Sentiment
    • Positive
    Content
    • Tracking Experience
    Sep 17, 2025
  • Waar is mijn pakje?

    Alles ging er mis. Ik was thuis wr is niet aangebeld. Er ligt niets in mijn brievenbus En op nr 49 woont geen v olphen.WAAR IS MIJN PAKKET

    Sentiment
    • Negative
    Content
    • Delivery Issues
    Sep 17, 2025
  • Duidelijk en ook opties als je niet…

    Duidelijk en ook opties als je niet thuis bent.

    Sentiment
    • Positive
    Content
    • Communication
    Sep 17, 2025
  • Prima serviceDuidelijk waar mijn pakket geleverd was…

    Duidelijk waar mijn pakket geleverd was bij mijn afwezigheid

    Sentiment
    • Positive
    Content
    • Communication
    Sep 17, 2025
  • De tijd van levering was goed vermeld…

    De tijd van levering was goed vermeld en een prima levering.

    Sentiment
    • Positive
    Content
    • Timeliness
    Sep 17, 2025
  • Netjes op tijd en snel

    Netjes op tijd en snel

    Sentiment
    • Positive
    Content
    • Timeliness
    Sep 17, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
40 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for GLS Netherlands is rated "Great" with 3.9 / 5 on Trustpilot based on online reviews collected from Trustpilot. The analysis helps Logistics Manager, Customer Service Director, E-commerce Manager, Business Analyst, Marketing Professional to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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