Mixed Reviews Highlighting Customer Service and Quality Issues at Broadmoor RV SuperStore Inc.
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Mixed Reviews Highlighting Customer Service and Quality Issues at Broadmoor RV SuperStore Inc.

Broadmoor RV SuperStore Inc. receives mixed reviews from customers. While some praise their customer service and knowledgeable staff, others express dissatisfaction with post-purchase support, service department experiences, and quality control issues. Positive aspects include friendly interactions, helpful salespeople, and efficient service. However, negative feedback highlights difficulties in communication, unresolved warranty issues, and problems with workmanship. Recommendations for improvement include better post-sales communication, thorough quality checks, and enhanced warranty coverage.

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Custom Date - May 21, 2024
Featured Content
  • Mike and Renny were very helpful in…

    Mike and Renny were very helpful in solving my problem.

    Sentiment
    • Positive
    Content
    • Customer Service and Support
    Feb 02, 2024
  • Great service

    We have had great service and warranty service all all done in a very timely manner

    Sentiment
    • Positive
    Content
    • Service Department Experience
    Jan 26, 2024
  • The customer service and after sales…

    The customer service and after sales support.

    Sentiment
    • Positive
    Content
    • Customer Service and Support
    Jan 25, 2024
  • Very helpful and nice

    Very helpful and nice to work with I would recommend to anyone I know

    Sentiment
    • Positive
    Content
    • Customer Service and Support
    Nov 27, 2023
  • Excellent service from start to finish

    Excellent service from start to finish. All my questions were answered timely and thoroughly.

    Sentiment
    • Positive
    Content
    • Communication and Responsiveness
    Aug 27, 2023
  • Everyone works so hard to make it right…

    Everyone works so hard to make it right for the customer….,with a smile too!

    Sentiment
    • Positive
    Content
    • Customer Service and Support
    Aug 12, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
28 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Broadmoor RV SuperStore Inc.  based on online reviews collected from Trustpilot. The analysis helps Business Analysts, Customer Experience Managers, Market Researchers, Sales Managers, Product Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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