Biz2Credit Customer Reviews Analysis
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Biz2Credit Customer Reviews Analysis

Biz2Credit receives mixed reviews from customers, with some praising the quick and efficient service, helpful staff, and clear communication, while others express dissatisfaction with aggressive employees and issues with fund collection. Despite the mixed feedback, the company's quick response times and ease of process stand out.

Best for
  • Financial Analysts
  • Customer Experience Managers
  • Business Development Managers
  • Market Researchers
  • Loan Officers

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Lack of communication regarding when…

    Lack of communication regarding when funds would be collected aligning with when they actually came out. Lack of responsiveness.

    Sentiment
    • Negative
    Content
    • Communication and Responsiveness
    Mar 28, 2024
  • The experience was quite simple

    The experience was quite simple with minimal hiccups. ID verification was a pain, other than that, all else went smoothly.

    Sentiment
    • Positive
    Content
    • Smooth and Seamless Process
    Mar 13, 2024
  • Disappointed

    Our company has been with Biz2Credit for three years now. We wanted to extend our current loan to borrow funds from Biz2Credit and the underwriters have said NO because we have a second position with another company.Not because we’ve missed payments or anything like that. They won’t move forward even though we’ve been with them for three years cause of us using another company for a different reason. Just very disappointed in Biz2Credit. You’d think they’d want to help us since we’re long term customers. But I guess that doesn’t matter. After our loan Is paid in full, we’ll happily move on.Don’t think that Biz2Credit cares about you or your business, they don’t.

    Sentiment
    • Negative
    Content
    • Negative Experience and Aggressive Staff
    Feb 28, 2024
  • Very smooth transaction and no issues…

    Very smooth transaction and no issues definitely would recommend and use there service again!

    Sentiment
    • Positive
    Content
    • Efficiency and Quick Funding
    Feb 22, 2024
  • Fast and easy!

    Rodolf was quick to answer emails and very helpful. Everything was fast and smooth. Thank you so much!

    Sentiment
    • Positive
    Content
    • Communication and Responsiveness
    Feb 20, 2024
  • The staff was very helpful

    The staff was very helpful. The process was clear and seamless.

    Sentiment
    • Positive
    Content
    • Smooth and Seamless Process
    Feb 14, 2024
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Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Biz2Credit  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Business Development Managers, Market Researchers, Loan Officers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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