AutoConcept.se Reviews Summary: Mixed Feedback on Service and Warranty Coverage
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AutoConcept.se Reviews Summary: Mixed Feedback on Service and Warranty Coverage

AutoConcept.se has received mixed reviews from customers. Many commend the company for its quick and helpful service, especially in emergency situations like breakdowns. However, numerous negative reviews highlight dissatisfaction with their warranty coverage and claims process, describing it as convoluted and unhelpful. Customers express frustration with denied claims, particularly regarding used car guarantees that don’t seem to cover essential repairs. While some users appreciate the seamless communication with the associated workshops, others caution potential buyers about relying on AutoConcept's assurances. Overall, AutoConcept's service seems effective for immediate assistance but raises concerns over its warranty reliability.

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  • Automotive Industry Analysts
  • Customer Experience Managers
  • Warranty Services Managers
  • Consumer Rights Advocates
  • Automotive Aftermarket Consultants

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Custom Date - Oct 22, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Mycket bra

    Mycket bra, tack

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Oct 11, 2024
  • Snabbt och smidigt att få hjälp

    Snabbt och smidigt att fÄ hjÀlp

    Sentiment
    • Positive
    Content
    • Response Time Efficiency
    Oct 11, 2024
  • Bra jobbat

    Bra jobbat, tack.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Sep 17, 2024
  • Kanon bra

    HjÀlpte till direkt och utan problem

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Sep 17, 2024
  • Jag fick vänta länge

    Jag fick vÀnta lÀnge

    Sentiment
    • Negative
    Content
    • Response Time Efficiency
    Sep 17, 2024
  • Fick snabb hjälp.

    Fick snabbt hjÀlp.

    Sentiment
    • Positive
    Content
    • Response Time Efficiency
    Sep 17, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
44 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for AutoConcept.se  based on online reviews collected from Trustpilot. The analysis helps Automotive Industry Analysts, Customer Experience Managers, Warranty Services Managers, Consumer Rights Advocates, Automotive Aftermarket Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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