Omni Shoreham Hotel Reviews Summary
Uncover Real Guest Opinions on Omni Shoreham Hotel

Omni Shoreham Hotel Reviews Summary

2500 Calvert St NW, Washington, DC 20008, United States

Mixed reviews for the Omni Shoreham Hotel in Washington, D.C. Guests mentioned issues with cleanliness, room readiness, customer service, billing errors, and outdated amenities. Complaints included long wait times, rude staff, and unsettling incidents. Some praised the location, spacious rooms, and friendly staff, while others highlighted problems with Wi-Fi charges, service delays, and unmet expectations.

Best for
  • Hotel Managers
  • Customer Service Analysts
  • Hospitality Consultants
  • Travel Advisors
  • Marketing Professionals

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
27 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>

  • The ambiance in the hotel was amazing, but we were mostly satisfied with the service. Every single staff was always smiling and helpful, and special thanks to Andrea for being so nice and caring! They made our vacation much happier, very much recommended!

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Professionalism

  • Avoid like plague. Took 2 hours to check in because "system was down". 2 days later at checkout system was still "down" ?!? Stuff seems incompetent and unapologetic like it's not their problem.

    Sentiment
    • Negative
    Content
    • Check-in and Check-out Experience

  • Always enjoy staying here, the staff is helpful and friendly and the rooms are immaculate.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Professionalism

  • Overall, a great place to stay. My only criticism is dining in the bar. I ordered a $50 dollar steak, medium, and it came out completely well done. If it wasn't for the delicious red reduction sauce, it would have been inedible.

    Sentiment
    • Positive
    Content
    • Food and Dining Experience

  • All the power outlets are very loose and hard to use. Charging is important demand for everyone but the devices are too old.

    Sentiment
    • Negative
    Content
    • Room Quality and Cleanliness

  • Location was horrible. Only within walking distance to zoo. Even asked valet for recommendations and they told us not to walk in that area, which says a lot. Rooms were nice and service was great (for the most part). Hari at check in was the best!!

    Sentiment
    • Positive
    Content
    • Location and Accessibility
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-13 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
27 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. In-Depth Customer Feedback Report for JW Marriott Washington, DC
    Google Business Reviews 80
  2. Unlock Insights: Courtyard DC/U.S. Capitol Customer Feedback Report
    Google Business Reviews 74
  3. Unlock Key Insights from Arabian Park Dubai Hotel Feedback
    Google Business Reviews 71
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Omni Shoreham Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Analysts, Hospitality Consultants, Travel Advisors, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.