Travelodge by Wyndham Downtown Chicago Mixed Reviews Summary
Travelodge Chicago Review Analysis: Insights for Success
๎65 E Harrison St, Chicago, IL 60605, United States
Mixed reviews were given for Travelodge by Wyndham Downtown Chicago. Guests highlighted the convenient location, friendly staff, and budget-friendly pricing. However, complaints included outdated rooms, cleanliness issues, noisy pipes, and unhelpful front desk service. Some guests also mentioned unexpected charges and lack of amenities like microwaves. Overall, the hotel seems to cater more towards short stays rather than longer ones due to room conditions and noise disturbances.
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Extremely rude customer service during check-in. The rooms were messy (hair on sheets, stained pillows, weird smells) and the heating system made weird banging noises.
Sentiment
Negative
Content
Room Cleanliness
For 1 I didnโt get the room I paid for and itโs 2024 update your heating system. Oh if you plan to get a good night of sleep good luck and donโt forget to bring a extra cover
Sentiment
Negative
Content
Room Condition
Great location! Itโs an old building though. If everything is booked up you could do worse.
Sentiment
None
Content
Location
Had an amazing experience, location is awesome and employees were very nice. The Luna Cafe downstairs has delicious food.
Sentiment
Positive
Content
Customer Service
Nice room, clean and in the Loop. At the place they speak Spanish too. No parking, but you can park in the street from 10pm to 8am
Sentiment
Positive
Content
Room Facilities
The manager was super helpful, very friendly staff. Will stay here again.As I'm writing this review I forgot her name..sorry...
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