Mixed Reviews: SoClean's Cleaning Abilities Versus Customer Service & Compatibility Concerns
  • 68 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
SoClean Review Analysis: Insights and Implications

Mixed Reviews: SoClean's Cleaning Abilities Versus Customer Service & Compatibility Concerns

Mixed reviews for SoClean, with customers praising its cleaning abilities but criticizing issues with rebates, customer service, and compatibility with CPAP machines. Some users reported unpleasant odors and concerns about damage to CPAP equipment. Many complaints centered around rebate offers, defective units, unresponsive customer service, and difficulties in finding parts and adapters. Users also expressed dissatisfaction with the warranty implications of using SoClean and the company's lack of response to safety concerns.

Best for
  • Product Managers
  • Customer Service Executives
  • Marketing Professionals
  • Healthcare Consultants
  • Retail Buyers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
21 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Custom Date - May 25, 2024
Featured Content
  • Not easy to find part I needed on line

    Not easy to find part I needed on line, I needed to call customer service to help locate. Long wait time to speak to rep. Nine days from order to delivery.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Oct 27, 2021
  • Not easy to find part I needed on line

    Not easy to find part I needed on line, I needed to call customer service to help locate. Long wait time to speak to rep. Nine days from order to delivery.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Oct 06, 2021
  • Loving so-clean.

    Loving so-clean.. Saves so much time from having to physically clean my equipment. I will never not use so clean

    Sentiment
    • Positive
    Content
    • Effectiveness and Cleaning Capability
    Jul 06, 2021
  • It’s ok for cleaning the mask only

    It’s ok for cleaning the mask only. Don’t know that it’s worth the price. You should modify this to allow it to clean the hose and machine itself also. For the amount of money spent, it should be able to clean the entire system.

    Sentiment
    • None
    Content
    • Machine Functionality
    Jun 16, 2021
  • It took me a while to order the unit

    It took me a while to order the unit. Now, I am very pleased with the easy operation and how it works.

    Sentiment
    • Positive
    Content
    • Machine Functionality
    May 24, 2021
  • So Clean Online Order

    So Clean responded to my online order promptly and with quick delivery. So Clean does not disappoint with great parts and service.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    May 11, 2021
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-43 Net Promoter
Score
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
21 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 78
  2. Google Play Reviews 86
  3. Trustpilot Reviews 86
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for SoClean  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Executives, Marketing Professionals, Healthcare Consultants, Retail Buyers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.