Mixed reviews for SoClean, with customers praising its cleaning abilities but criticizing issues with rebates, customer service, and compatibility with CPAP machines. Some users reported unpleasant odors and concerns about damage to CPAP equipment. Many complaints centered around rebate offers, defective units, unresponsive customer service, and difficulties in finding parts and adapters. Users also expressed dissatisfaction with the warranty implications of using SoClean and the company's lack of response to safety concerns.
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Not easy to find part I needed on line, I needed to call customer service to help locate. Long wait time to speak to rep. Nine days from order to delivery.
Not easy to find part I needed on line, I needed to call customer service to help locate. Long wait time to speak to rep. Nine days from order to delivery.
Loving so-clean.. Saves so much time from having to physically clean my equipment. I will never not use so clean
Itâs ok for cleaning the mask only. Donât know that itâs worth the price. You should modify this to allow it to clean the hose and machine itself also. For the amount of money spent, it should be able to clean the entire system.
It took me a while to order the unit. Now, I am very pleased with the easy operation and how it works.
So Clean responded to my online order promptly and with quick delivery. So Clean does not disappoint with great parts and service.
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