40 reviews between Mar 12, 2023 and Nov 17, 2023.
Patagonia clothing generally has high quality, but their customer service is lacking. They refused to price match and had an arrogant attitude towards customers. They also had issues with lost orders and slow refunds. Despite this, Patagonia has done outstanding work for environmental projects. Their repair service is praised, but their return process and filtering of negative reviews are concerning. Overall, Patagonia's customer service varies in quality.Patagonia
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40 reviews between Mar 12, 2023 and Nov 17, 2023.
Great service for reparations of my wetsuit! Easy and qualitative!
La commande soit disant entreposée dans ma boite à lettre n'est jamais arrivée. On me conseille de chercher chez les voisins, bureau de poste etc. Donc 200 € perdus. A fuir!
Manchester branch refused to price match £313 on their £320 jacket. Female staff member stated that "we are not bothered where you buy it, we get the money anyway". As a result of your arrogance I bought an Arcteryx jacket instead, so you won't be getting a bean.
Haben bei meiner 2jährigen Daunenjacke den Reisverschluss ersetzt, sehr unkomplizert, ohne Kaufquittung. Konnte alles online ausfüllen, gratis senden und bekam die Jacke nach gut 1 Woche repariert zurück. Alles kostenlos. Wirklich ein super Service!
Ich warte seit Mai auf eine Erstattung. Kundenservice/-Reaktion mangelhaft! Aussagen von Patagonia werden nicht eingehalten. Ich würde nicht mehr direkt bei Patagonia bestellen, sondern nur über Händler.
Bought a lightweight fleece c2019.Zip puller mechanism got ripped off the bottom.Patagonia sent me prepaid envelope, repaired and sent back. All free.Part of their eco policy to reduce wastage. Well done.
Acquistato in negozio un guscio che doveva essere idrorepellente e traspirante. 220 euro di spesa per un giacchetto che NON è traspirante per nulla ed è quindi inutile per lo scopo per il quale lo avevo acquistato. Soldi buttati.
Einkauf war iO, Retoure hat auch geklappt, Reklamation inkl Reparaturservice war schnell und unkompliziert und sehr gut repariert.Tolle Marke, Reparaturen machen schon eine großen Unterschied bzgl Kundenservice und Nachhaltigkeit
This is not about your products.What you (Ryan Gellert and the Patagonis team) did for the Vjosa project in Albanien is outstanding.Continue what you are doing!!
2 weeks ago I ordered some stuffStill no deliveryStill the tracker doesn’t work Just getting facing some delays with carrier from Patagonia Great gear - terrible delivery/customer service
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40 reviews between Oct 09, 2023 and Nov 20, 2023.
Adidas offers high-quality and fashionable clothing at affordable prices, with quick delivery. However, there have been issues with incorrect orders, poor customer service, and delayed shipments. Customers have also experienced difficulties with returns and refunds. Despite some positive experiences, overall satisfaction with Adidas is mixed.
40 reviews between Mar 07, 2023 and Nov 12, 2023.
Patagonia reviews highlight the brand's high quality products and eco-friendly initiatives. Customers praise their lifetime warranty and repair service. However, some negative reviews mention issues with delivery and customer service. Overall, Patagonia's commitment to sustainability and durable clothing makes it a popular choice.
40 reviews between Oct 19, 2023 and Nov 04, 2023.
Overall, customers have had a positive experience with the company, praising the excellent customer service, fast shipping, and good product quality at reasonable prices. However, there are a few incidents of delayed deliveries and issues with the return policy. Despite some areas for improvement, the company offers a wide variety of products and competitive prices.
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