Mixed Opinions on OpenSky: Credit Improvement vs. Payment Delays & Customer Service Issues
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OpenSky Review Analysis: Credit Solutions & Service Insights

Mixed Opinions on OpenSky: Credit Improvement vs. Payment Delays & Customer Service Issues

Mixed opinions exist regarding OpenSky's credit-building services. Customers appreciate credit score improvement but criticize delays in payment processing, high fees, and poor customer service. Some highlight easy application processes, while others express frustration with lost paperwork and lack of card receipt. Concerns over security deposit return, communication flaws in customer service, and issues with statement updates are evident. Despite some positive experiences, several users express dissatisfaction with OpenSky's operations.

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  • Financial Analysts
  • Customer Service Managers
  • Credit Counselors
  • Banking Professionals
  • Market Researchers

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Custom Date - Nov 06, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Happy customer

    Love this card it can hold up to $3000

    Sentiment
    • Positive
    Content
    • Credit Building
    Jan 30, 2024
  • Easy to use app to monitor spending

    Easy to use app to monitor spending, Raised my credit Substantially with in two months using the secured account. 👍

    Sentiment
    • Positive
    Content
    • Credit Score Improvement
    Jan 09, 2024
  • Card caused credit score to go down

    Because of this card, my credit score went down and I’ve never even used the card!!! To say I’m upset would be an understatement.

    Sentiment
    • Negative
    Content
    • Credit Score Improvement
    Jan 09, 2024
  • OpenSky has been great to work with in…

    OpenSky has been great to work with in re-establishing credit!

    Sentiment
    • Positive
    Content
    • Credit Building
    Jan 09, 2024
  • I accepted a Gold Sky offer on 12/6 and…

    I accepted a Gold Sky offer on 12/6 and have not received it. You have no way of contacting an actual human so this is very frustrating.

    Sentiment
    • Negative
    Content
    • Card Delivery Issues
    Jan 08, 2024
  • My experience with OpenSky has been…

    My experience with OpenSky has been better than I anticipated. Opening my account was without any problem. The benefit to my credit score was almost immediate.

    Sentiment
    • Positive
    Content
    • Credit Score Improvement
    Jan 05, 2024
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Sentiment Analysis (of 30 reviews)
0 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for OpenSky  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Credit Counselors, Banking Professionals, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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