Mixed Feedback for Nationwide Mortgage Bankers: Praise for Loan Officers, Caution on Customer Service
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Nationwide Mortgage Bankers Feedback Analysis Report

Mixed Feedback for Nationwide Mortgage Bankers: Praise for Loan Officers, Caution on Customer Service

Nationwide Mortgage Bankers received mixed reviews, with praise for specific loan officers like Robert and AC for their helpfulness and professionalism. Some customers experienced delays and frustration with customer service, highlighting the importance of efficient communication and responsiveness. Overall, positive feedback emphasized smooth processes and quick closings, especially for first-time home buyers and veterans.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Robert is generally a nasty individual…

    Robert is generally a nasty individual to deal with. Stay away.

    Sentiment
    • Negative
    Content
    • Loan Officer Appreciation
    Oct 10, 2022
  • Robert and his team were great!

    Robert and his team were great!! process was easy and quick. Look forward to more business in the future.

    Sentiment
    • Positive
    Content
    • Loan Processing Efficiency
    Oct 06, 2022
  • Robert Pudlowski was great he up very…

    Robert Pudlowski was great he up very good thank Robert

    Sentiment
    • Positive
    Content
    • Loan Officer Appreciation
    Jul 21, 2022
  • Jeff and his team were excellent

    Jeff and his team were excellent, answered all my questions and got things done in a timely manner

    Sentiment
    • Positive
    Content
    • Communication and Responsiveness
    Jun 28, 2022
  • AC was great to work with

    AC was great to work with. He was very responsive and made the entire process easy!! Thanks again

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    May 18, 2022
  • Bruce was so helpful and insightful in…

    Bruce was so helpful and insightful in our seminar! Can’t wait to begin the process with him

    Sentiment
    • Positive
    Content
    • First-time Homebuyer Assistance
    Apr 15, 2022
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Sentiment Analysis (of 30 reviews)
76 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Nationwide Mortgage Bankers  based on online reviews collected from Trustpilot. The analysis helps Real Estate Agents, Mortgage Brokers, Financial Advisors, Customer Service Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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