Mixed Reviews for Meru Cab Service
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Meru Cabs Review Analysis: Insights & Opportunities

Mixed Reviews for Meru Cab Service

Meru cab service receives mixed reviews from customers, with some praising its timely and reliable service, while others criticize its high fares and poor customer support. Many users compare it to Ola and Uber, finding Meru to be more expensive. Some customers complain about the app getting stuck and difficulty in booking a new ride. There are also instances of drivers charging extra cash and denying service. Overall, Meru's service quality and pricing need improvement to compete with its competitors.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Cabs are good. App sometimes get stuck in last trip and does not let book next trip esp for airport. Then u need to reinstall to book

    Sentiment
    • Positive
    Content
    • App Issues
    Jan 07, 2024

  • Very poor service. Failed to provide cab after pre-booking.

    Sentiment
    • Negative
    Content
    • Denial of Service
    Dec 02, 2023

  • Cheating drivers. Asking 3x cash for the ride.

    Sentiment
    • Negative
    Content
    • Cheating Drivers
    Nov 06, 2023

  • Cab is too costly and cleanliness is not as per price charged.

    Sentiment
    • None
    Content
    • High Fare
    Nov 06, 2023

  • smooth process and ride.v good driver

    Sentiment
    • Positive
    Content
    • Good Experience
    Nov 03, 2023

  • Meru cab is cheater. They said 26/- per km. But finally charged Rs. 1700/- for 45km. In ola or uber charge is between 950-1150 But meru cab charged 1700/-

    Sentiment
    • Negative
    Content
    • High Fare
    Nov 02, 2023
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Sentiment Analysis (of 30 reviews)
13 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Meru Cabs- Local, Rental, Outs - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Business Analysts, Product Managers, Customer Support Managers, Marketing Professionals, Transportation Consultants to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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