Mixed Reviews for Mai Dubai App
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Mai Dubai App Feedback Analysis: Enhance Your Strategy

Mixed Reviews for Mai Dubai App

The Mai Dubai app receives mixed reviews from users, with some experiencing issues such as the app not working, delays in delivery, and difficulty contacting customer support. Others praise the app for its convenience and improved features, including the ability to save credit cards and use Samsung and Apple Pay. However, there are complaints about the high prices compared to buying from supermarkets. Overall, the app's performance and user experience need improvement.

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Custom Date - Apr 17, 2024
Featured Content
  • The price is more experience in the application compared if I buy from supermarket is cheaper, uninstalled of course

    Sentiment
    • Negative
    Content
    • Price Comparison
    Aug 12, 2023
  • I love Mai Dubai, but the app's performance is terrible. You also need to add an option to allow users to manage or delete saved cards. You have my card information saved and I can't even find a way to delete it from the app!

    Sentiment
    • Negative
    Content
    • Card Management
    Aug 05, 2023
  • My deposit doesn't appear in app so I'm requested to pay again for the 5 gallons, contacted support for couple of times and every time the promise it will be fixed but nothing happens

    Sentiment
    • Negative
    Content
    • App Performance
    Jul 26, 2023
  • My 4 bottles stock we're lost to my record. I can't order on line, if I want too i need to pay again 20 dhs additional for each bottle

    Sentiment
    • Negative
    Content
    • Bottle Management
    Jun 30, 2023
  • Just a horrible app. Cant believe that when all the competitors have such a great apps, mai dubai app is not even usable..i better move away from mai dubai to some company which makes life easier than difficult

    Sentiment
    • Negative
    Content
    • User Experience
    Jun 01, 2023
  • You finally updated the app Samsung and apple pay options. I see an option to save card as well. Haven't tried it though.

    Sentiment
    • Positive
    Content
    • App Performance
    May 10, 2023
  • See All Reviews
Sentiment Analysis
-54 Net Promoter
Score
Popular Topics
Languages
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  • This page displays purchase options and a preview of the customer feedback analysis report for Mai Dubai – Water Delivery - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, Customer Service Managers, Marketing Professionals, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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