StockWiseAuto.com Customer Reviews Summary
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Insightful StockWiseAuto Customer Feedback Report

StockWiseAuto.com Customer Reviews Summary

StockWiseAuto.com receives mixed reviews from customers. While some praise the fast shipping, reasonable prices, and quality parts, others complain about slow shipping, expensive delivery costs, and receiving incorrect items. The company is commended for having hard-to-find parts, good customer service, and standing behind their products. Overall, customer experiences vary from satisfaction with the service and product fit to dissatisfaction with shipping speed and costs.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great Customer Service

    After having a number of the same part fail in less than a year, I reached out to StockWise customer service for assistance. Their prompt reply via email, and their willingness to stand behind the parts (even though they did not manufacture the parts) is rare these days. I will continue to rely on StockWise.

    Sentiment
    • Positive
    Content
    • Customer Service and Communication
    Mar 27, 2024
  • Expensive Sensor that was Missing Parts

    Ordered a Mass Air Flow Sensor Harness that was expensive BUT it had the wire connectors and heat shrink tube so for the convenience I ordered it. Needed it quickly since the car would not run with out it. Part came in and was missing the connectors. I ended up making a run down to the store to buy connectors because I could not afford to wait for more parts. The expectation with higher prices is that you get better service but I did not get that.

    Sentiment
    • Negative
    Content
    • Product Quality and Fit
    Mar 26, 2024
  • After initial issue that ordered/paid…

    After initial issue that ordered/paid item (that was displayed as in stock) was not available, item were re-stocked quickly and delivered.

    Sentiment
    • Positive
    Content
    • Part Availability
    Mar 18, 2024
  • Overall happy with experience

    Very good price for part but shipping doubled the order which made it the same price as elsewhere. Happy with product fit perfect! Also got part pretty quick! Overall happy thanks

    Sentiment
    • Positive
    Content
    • Price and Value
    Feb 08, 2024
  • Had what I needed

    Had what I needed. Where others didn't, Excellent website, and efficient fast shipping. Parts arrived in perfect condition and well packaged.

    Sentiment
    • Positive
    Content
    • Part Availability
    Feb 06, 2024
  • The delivery was quick but very…

    The delivery was quick but very expensive. I live in Denver and would have like to just picked up the part

    Sentiment
    • None
    Content
    • Shipping Speed and Cost
    Feb 01, 2024
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Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for StockWiseAuto.com  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Automotive Retailers, Customer Experience Analysts, Market Researchers, Supply Chain Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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