Mixed Reviews for Hotel Stay
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Insightful Customer Feedback Report for Doubletree by Hilton

Mixed Reviews for Hotel Stay

Van Weerden Poelmanweg 4-6, 3768 MN Soestduinen The Netherlands

Despite being a Hilton Honors Diamond member, this hotel fails to recognize repeat customers. The rooms are average with poor furniture and location. However, the pool and wellness services are great. The hotel staff is friendly and provides impeccable service. The food is amazing and the staff is accommodating. There were some issues with room service and cleanliness. Overall, the hotel is clean and quiet, with spacious rooms and comfortable beds.

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very nice, quiet hotel. Staff kind and welcoming.

    Beds good and clean rooms. Even a balcony to sit outside. Green environment and very quiet situated. Food tasty and breakfast rich choice. Thanks to Pietje and Bas for taking care of our group and amazing dinner! Pietje you are the best!!!!

    Sentiment
    • Positive
    Content
    • Food Quality
    Sep 01, 2023
  • Nice hotel

    Nice hotel, good location too. Plenty of car parks, comfy beds and the breakfast was vey. We had room service and delivered really quickly. Staff are very friendly and helpful. Used the gym and its very good too,

    Sentiment
    • Positive
    Content
    • Service Quality
    Aug 01, 2023
  • Great lace to stay!

    Rooms were very clean and fresh smelling. Staff was very courteous and helpful. The area of town is very relaxing and quiet. You will enjoy your stay at this property. The King suite was very relaxing and the only drawback was we only had one night there.

    Sentiment
    • Positive
    Content
    • Room Cleanliness
    Jul 01, 2023
  • Just relax and they will take care about the rest

    Amazing hotel with great people working there , was really clean and very nice big rooms with bath. Food was really good and they have healthy manu for children. Pool was really nice and clean we had much fun .

    Sentiment
    • Positive
    Content
    • Service Quality
    Jun 01, 2023
  • A terrific hotel .

    I just love the place the location is peaceful and the service was amazing amazing , this was my 3th stay they and I love it. Hope to visit again soon .the kindness and the service re terrific and very peaceful and quit.

    Sentiment
    • Positive
    Content
    • Service Quality
    Oct 01, 2022
  • Juno Bar

    Thank you Francis for your hospitality and kindness.. You made our last evening memorable! We had a very good weekend and will want to come back.. The service was good and we enjoyed the mini golf course very much!

    Sentiment
    • Positive
    Content
    • Staff Friendliness
    Nov 01, 2020
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Sentiment Analysis (of 30 reviews)
34 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Doubletree by Hilton Royal Parc Soestduinen based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Customer Service Trainers, Marketing Professionals, Travel Consultants, Quality Control Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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