Mixed Reviews Highlighting Service, Food Quality, and Safety at Courtyard Hyderabad
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Mixed Reviews Highlighting Service, Food Quality, and Safety at Courtyard Hyderabad

Insightful Courtyard Hyderabad Review Analysis Report

1-3-1024, Lower Tank Bund Rd, Bhagyalaxmi Nagar, Kavadiguda, Hyderabad, Telangana 500080, India

Courtyard Hyderabad receives mixed reviews with compliments for its staff, food quality, and safety measures. Guests appreciate the friendly ambiance, spacious rooms, and convenient location. However, some reviews mention issues with room discrepancies, check-in times, and staff friendliness. Despite these mixed opinions, the hotel stands out for its excellent service, especially with positive mentions of specific staff members and the delicious food offered at the property.

Source: Google Business Reviews of Courtyard Hyderabad

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Customer Feedback Analysis of Courtyard Hyderabad

Explore a detailed analysis of Courtyard Hyderabad customer feedback, highlighting hotel service, food, and safety.

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  • I felt somehow dullness... However the staff is cooperative but could not fine this place happening...Besides this on e must have dinner in the altitude which opens all doors of Husain Sagar and can feel within in the nightRooms: Cleanliness is maintained

    Sentiment
    • Positive
    Content
    • Ambiance and Atmosphere

  • I had the best hotel experience ever. I am a frequent traveler and have been to many hotels in many cities around the world but nothing comes close to this hotel in terms of hospitality and attention to detail. Chefs Suvadip Jana, Chinna Kampali and staff like Prasad Tambe will go out of their way to make you feel special. I love this hotel so much and will recommend everyone to stay there!

    Sentiment
    • Positive
    Content
    • Hospitality and Service

  • My first impression was not very good , the room which we have booked is not what we got . Honesty goes long way , the front desk employee tried to trick by saying we got you two queen beds in one room , oh woooow except it wasn’t . They were normal beds in one room . However the rest of the staff were very friendly .

    Sentiment
    • Negative
    Content
    • Room Quality and Cleanliness

  • Very good and fine hotel situated in a prime location in Hyderabad. Service was very nice.

    Sentiment
    • Positive
    Content
    • Hospitality and Service

  • Right across the road from the Marriott Hotel Hyderabad, this Courtyard property is a cheaper option. The premium room is large with a small working area (cannot call this a suite room, but slightly larger than your average hotel room). Breakfast is pretty decent with a good spread of options, with not much of a change amongst days. The staff are okay, not too friendly, right from the lobby to the restaurant. If you block a room that offer executive lounge access, you are provided access to the lounge across the road at Marriott, which is excellent with wonderful hospitality! Overall, a pretty decent stay near the lake!

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Great 😃Rooms: SpaciousSafety: SafeWalkability: Near By AllFood & drinks: Best

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness
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74 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Courtyard Hyderabad based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Marketing Professionals, Travel Consultants, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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