Mixed Feedback for Budget Hotel Near National Stadium
In-Depth Analysis of Hotel 81 Orchid Customer Feedback

Mixed Feedback for Budget Hotel Near National Stadium

21 Lor 8 Geylang, Singapore 399090

Hotel 81 Orchid, located in Geylang near the National Stadium, offers budget-friendly accommodation. While some guests praised the cleanliness and convenient location for events, others highlighted issues with room size, cleanliness, and staff service. Positive aspects include eco-friendly practices, proximity to public transportation, and friendly housekeeping. However, negative reviews mentioned unclean rooms, small bathrooms, and unhelpful receptionists. Overall, the hotel caters to budget-conscious travelers looking for a basic stay near the stadium. Improvement areas include room maintenance, staff training for better customer service, and consistent cleanliness standards.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • The bed and pillow is too soft, not comfortable for me, but with this pricing, I would say this is my feedback but not complain

    Sentiment
    • Positive
    Content
    • Room Size and Space

  • Jika nonton konser di national stadium, bisa nginap di hotel ini, sehingga tidak bingung saat bubaran konser. Tinggal jalan kaki aja beberapa menit. Dekat jg dengan convenience store yg harganya cukup terjangkau.

    Sentiment
    • Positive
    Content
    • Location and Proximity to National Stadium

  • kamar nya kecil seperti kebanyakan hotel budget di Singapura , tapi bersih & tenang

    Sentiment
    • Positive
    Content
    • Room Size and Space

  • Lokasi strategis dekat dengan MRT Kallang, Bus Stop dan Singapore National Stadium. Estimasi jarak ke SNS +- 1 km, cocok untuk yang mau nonton konser di sana. Kamar cukup bersih dan nyaman

    Sentiment
    • Positive
    Content
    • Location and Proximity to National Stadium

  • Quite spacy room, toilet has bidet, nice staff

    Sentiment
    • Positive
    Content
    • Room Size and Space

  • Kamarnya bersih tapi sempit, pelayanan cepat dan lokasi dekat dengan national stadium dan tempat makan geylang

    Sentiment
    • Positive
    Content
    • Room Size and Space
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Sentiment Analysis (of 30 reviews)
26 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hotel 81 Orchid based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Analysts, Travel Industry Consultants, Marketing Professionals, Hotel Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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