Hertz Malaga Airport Reviews Summary
Hertz Malaga Airport Review Analysis: Insightful Findings

Hertz Malaga Airport Reviews Summary

Av. del Comandante García Morato, s/n, Churriana, 29004, Málaga, Spain

Hertz at Malaga Airport faces multiple complaints regarding aggressive upselling, unexpected charges, lack of transparency, and misleading practices. Customers report issues with additional insurance costs, delays in car availability, confusion with online bookings, and disputes over damages. Some reviewers highlight problems with credit card payments and unauthorized charges post-rental. Overall, the service quality, customer communication, and billing practices are major concerns for those renting cars from Hertz at Malaga Airport.

Best for
  • Customer Experience Managers
  • Travel Consultants
  • Business Analysts
  • Marketing Professionals
  • Operations Managers

Starting from $12, you can purchase this report to access from your inbox and Kimola account.

Purchased users
29 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here you can see the preview of this report containing the analysis of only 30 latest reviews.

Featured Content
  • By far the biggest rip-off company. We were sold additional insurance, but otherwise we wouldn't have received a car. The amount has now been deducted from the credit card.Not recommended!!!

    Sentiment
    • Negative
    Content
    • None
  • Er lige kommet hjem fra malaga og har betalt 4.113. Og da jeg kom hjem havde de taget 4.188 kr mere rent tyveri.

    Sentiment
    • Negative
    Content
    • None
  • Our flight was delayed and noone waited for us, even though we provided flight number. Had to take taxi and return in the morning. Also airport signs for the car rental are very confusing. Car rentals are actually located 1 floor below luggage claim, not outside the airport.

    Sentiment
    • None
    Content
    • None
  • ladrón de bandas Bande voleur band thief faites attention de cette agence

    Sentiment
    • Negative
    Content
    • None
  • Wouldn’t allow us online to select a 3:00pm pick up time, despite having the car available. We asked at the desk to pay for an additional hour, after having arrived at 2pm & they refused - made us sit & wait & said we should have paid €100 euro extra & book direct at the desk instead of online

    Sentiment
    • Negative
    Content
    • None
  • Excelente trato del personal en la terminal del aeropuerto de Málaga

    Sentiment
    • Positive
    Content
    • None
  • See All Reviews
Sentiment Analysis
-40 Net Promoter
Score
Popular Topics
Similar Reports
  1. Google Business Reviews 77
  2. Google Business Reviews 71
  3. Google Business Reviews 82
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Hertz - Malaga Airport based on online reviews collected from Google Business. The analysis helps Customer Experience Managers, Travel Consultants, Business Analysts, Marketing Professionals, Operations Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.