Hertz Malaga Airport Reviews Summary
Hertz Malaga Airport Review Analysis: Insightful Findings

Hertz Malaga Airport Reviews Summary

Av. del Comandante García Morato, s/n, Churriana, 29004, Málaga, Spain

Hertz at Malaga Airport faces multiple complaints regarding aggressive upselling, unexpected charges, lack of transparency, and misleading practices. Customers report issues with additional insurance costs, delays in car availability, confusion with online bookings, and disputes over damages. Some reviewers highlight problems with credit card payments and unauthorized charges post-rental. Overall, the service quality, customer communication, and billing practices are major concerns for those renting cars from Hertz at Malaga Airport.

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Popular Phrases (of 30 reviews)
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  • By far the biggest rip-off company. We were sold additional insurance, but otherwise we wouldn't have received a car. The amount has now been deducted from the credit card.Not recommended!!!

    Sentiment
    • Negative
    Content
    • None

  • Er lige kommet hjem fra malaga og har betalt 4.113. Og da jeg kom hjem havde de taget 4.188 kr mere rent tyveri.

    Sentiment
    • Negative
    Content
    • None

  • Our flight was delayed and noone waited for us, even though we provided flight number. Had to take taxi and return in the morning. Also airport signs for the car rental are very confusing. Car rentals are actually located 1 floor below luggage claim, not outside the airport.

    Sentiment
    • None
    Content
    • None

  • ladrĂłn de bandas Bande voleur band thief faites attention de cette agence

    Sentiment
    • Negative
    Content
    • None

  • Wouldn’t allow us online to select a 3:00pm pick up time, despite having the car available. We asked at the desk to pay for an additional hour, after having arrived at 2pm & they refused - made us sit & wait & said we should have paid €100 euro extra & book direct at the desk instead of online

    Sentiment
    • Negative
    Content
    • None

  • Excelente trato del personal en la terminal del aeropuerto de MĂĄlaga

    Sentiment
    • Positive
    Content
    • None
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Sentiment Analysis (of 30 reviews)
-40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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