Hamilton Hotel DC: Mixed Feedback on Room Size, Maintenance, and Staff Attitude
Hamilton Hotel DC Feedback Report: Insights for Excellence

Hamilton Hotel DC: Mixed Feedback on Room Size, Maintenance, and Staff Attitude

1001 14th St NW, Washington, DC 20005, United States

Mixed reviews for the Hamilton Hotel DC with complaints about room size, maintenance, and staff attitude, but praise for the central location, cleanliness, and helpfulness of some staff members.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • There was no valet parking which made it difficult with elderly guests.

    Sentiment
    • Positive
    Content
    • Amenities

  • Awesome and Quiet for sleeping. Very helpful staff,clean room....made for a pleasant stay

    Sentiment
    • Positive
    Content
    • Staff Service

  • I would give a 5 but the room itself needed some maintenance. Wonderful location but rooms need updated. Housekeeping staff is great! Front desk and valet are great!

    Sentiment
    • Positive
    Content
    • Room Condition

  • Great hotel, helpful and caring staff! Will definitely return!

    Sentiment
    • Positive
    Content
    • Staff Service

  • A wonderful hotel next to important places. You can walk to the White House in just 10 minutes.Their behavior is special

    Sentiment
    • Positive
    Content
    • Staff Service

  • Excelente Hotel ubicado detrĂĄs de la Casa Blanca

    Sentiment
    • Positive
    Content
    • Location
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Sentiment Analysis (of 30 reviews)
53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hamilton Hotel DC based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Marketing Professionals, Travel Industry Consultants, Property Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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