Glacier Insurance Company: Fast, Friendly, and Competitive Service with Some Concerns
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Glacier Insurance Feedback Analysis: Key for Business Growth

Glacier Insurance Company: Fast, Friendly, and Competitive Service with Some Concerns

Glacier Insurance Company receives mostly positive reviews for its fast and easy service, friendly and helpful staff, competitive rates, and efficient online policy handling. Customers appreciate the quick responses, low costs, and personalized attention from agents. However, one negative review highlights a lack of professionalism and unresolved claims, which affected the customer's overall experience.

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The agent did all the work and send to…

    The agent did all the work and send to lease company the paper work. Thanks

    Sentiment
    • Positive
    Content
    • Claims Handling Experience
    Apr 20, 2024
  • Quick and easy...No mysteries or hidden…

    Quick and easy...No mysteries or hidden fees!!!

    Sentiment
    • Positive
    Content
    • Speed and Efficiency of Service
    Apr 19, 2024
  • The rep was extremely professional and…

    The rep was extremely professional and quick to answer the call

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledgeable Staff
    Apr 12, 2024
  • Good behavior with clients and cheaper…

    Good behavior with clients and cheaper then auther insurance companies.

    Sentiment
    • Positive
    Content
    • Affordability and Competitive Rates
    Apr 02, 2024
  • You are helping people in need and at a…

    You are helping people in need and at a lower cost. Well mannered. Respectful.

    Sentiment
    • Positive
    Content
    • Gratitude and Appreciation
    Apr 01, 2024
  • Very easy to work with

    Very easy to work with. Quick and smooth service with a clear understanding of what I’m getting. Low rates as well.

    Sentiment
    • Positive
    Content
    • Ease of Use and Convenience
    Mar 17, 2024
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Sentiment Analysis (of 30 reviews)
90 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Glacier Insurance Company  based on online reviews collected from Trustpilot. The analysis helps Insurance Executives, Customer Service Managers, Marketing Professionals, Business Analysts, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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