Mark's Tickets: Mixed Customer Reviews Highlighting Ticket Delivery, Customer Service Resolutions, and Issues with Fees and Refunds
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Mark's Tickets: Mixed Customer Reviews Highlighting Ticket Delivery, Customer Service Resolutions, and Issues with Fees and Refunds

Mark's Tickets receives mixed reviews, with customers expressing satisfaction in ticket delivery speed, customer service resolution, and ticket quality. However, negative feedback highlights issues such as surprise fees, difficulty reaching customer service, and problems with ticket refunds and event rescheduling.

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Custom Date - Oct 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Easy!

    Tickets arrived instantly! Super easy!

    Sentiment
    • Positive
    Content
    • Ticket Delivery Experience
    Nov 21, 2022
  • LAST OPTION TICKETS

    Over 300% mark up on tickets that we’re going for 1/3 the price. If you add in service fees it’s almost 500%. The worst part is they were selling the same tickets significantly cheaper 4 days later. Not good business practice. I paid 900.00 total and find them for 584 on another website. Tried emailing and calling and they don’t want to bend to try and make things right so I’ll share with everyone my experience

    Sentiment
    • Negative
    Content
    • Ticket Pricing and Fees
    Jan 28, 2020
  • Satisfied Customer

    I have no idea what the bad reviews are about. Bought a ticket for a hockey game that was at least $20 cheaper than anywhere else. Center Ice, front row, upper bowl. The ticket seller transferred the ticket to me within 15 minutes. Couldn't have been easier.

    Sentiment
    • Positive
    Content
    • Ticket Purchase Process
    Nov 19, 2019
  • I used these guys a while ago and like them

    I used these guys a while ago, but I remember them but the name. Can't forget that name I suppose! I remember that I had zero problems when ordering from them and that I got my concert tickets and got into the show, so it was good!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Nov 13, 2019
  • good tickets.

    good tickets.Always quick response

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Nov 06, 2019
  • received the tickets in a timely…

    received the tickets in a timely manner, have used Mark's Tickets several times.

    Sentiment
    • Positive
    Content
    • Ticket Delivery Experience
    Nov 06, 2019
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Sentiment Analysis (of 30 reviews)
36 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Mark's Tickets  based on online reviews collected from Trustpilot. The analysis helps Event Planners, Market Researchers, Customer Service Managers, Business Strategists, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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