Walk-In Lab: Affordable, Convenient, and Fast Lab Testing Service
  • 75 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Explore In-depth Customer Feedback on Walk-In Lab Services

Walk-In Lab: Affordable, Convenient, and Fast Lab Testing Service

Walk-In Lab is praised for its great service, affordable prices, and quick results, saving customers time and money. Users appreciate the convenience of ordering tests online without a doctor's order and the fast turnaround. However, some mention issues with lab appointments, staff rudeness, and occasional delays in receiving results. Security concerns regarding patient accounts were raised, urging the need for improvements. Overall, customers value the ease of use, professionalism of staff, and cost-effectiveness of Walk-In Lab's services.

Best for
  • Healthcare Administrators
  • Market Analysts
  • Digital Marketers
  • Customer Experience Managers
  • Business Strategists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Custom Date - Jul 27, 2024
Featured Content
  • Their customer service is awful

    They rectified the issue that I had I just wish they had done it sooner. Their services are good otherwise.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 22, 2023
  • This rating service itself is very poor…

    This rating service itself is very poor in that it forces a reviewer to combine two very different aspects of an entity's technical competence with personality. Walk-In Lab was great concerning personal interactions. Their technical ability to make a blood draw without harm is bad ... very bad. I have excellent veins to draw from. I am not a frail 90 year old and I'm not pigged-out such that a vein cannot be found. The practitioner was not careful. She moved the needle 'in and out' resulting in an unnecessary puncture of the vein. A short while later the bruise from blood that escaped the vein was very pronounced.

    Sentiment
    • Negative
    Content
    • Technical Competence in Blood Draw
    Nov 26, 2018
  • First time using the service

    First time using the service. Ordering lab tests online was a breeze. Made an optional appointment. Arrived, signed in. The waiting time was longer than I expected but the staff was very professional and courteous. Received my test results in one day. We, as consumers need more of these kind of labs closer to our homes. Thank you!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Nov 22, 2018
  • The ordering experience and interaction…

    The ordering experience and interaction with the operator excellent. Ease of finding tests to order good. However, my husband had his lab drawn at the Lab Corp in the main St Mark's hospital and the phlebotomist was terrible at drawing the specimen because it was so uncomfortable

    Sentiment
    • None
    Content
    • Lab Partner Experience (e.g., Quest, LabCorp)
    Nov 21, 2018
  • Very good prices; very fast turnaround

    Website was easy to navigate, and although the price for individual tests was astronomical, the price for packages was better than expected; even inexpensive compared to my normal healthcare provider's lab. And the time to get results was MUCH faster than expected. I will definitely use this provider again.

    Sentiment
    • Positive
    Content
    • Price and Cost Efficiency
    Nov 20, 2018
  • Very crowded clinic but I think the…

    Very crowded clinic but I think the staff did the best they could with so many people. Perhaps a 'wait time' indicator will help with some of the more surly clients :) My own experience was fine despite the wait time. I'd recommend.

    Sentiment
    • Positive
    Content
    • Appointment Scheduling and Wait Time
    Nov 19, 2018
  • See All Reviews
Sentiment Analysis (of 30 reviews)
50 Net Promoter
Score
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
18 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 71
  2. Trustpilot Reviews 74
  3. Trustpilot Reviews 102
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Walk-In Lab  based on online reviews collected from Trustpilot. The analysis helps Healthcare Administrators, Market Analysts, Digital Marketers, Customer Experience Managers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.