Alignerco Customer Reviews: Mixed Opinions on Effectiveness and Service Quality
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Alignerco Customer Reviews: Mixed Opinions on Effectiveness and Service Quality

Alignerco customers express mixed feelings in reviews. While some praise the product's effectiveness and affordability, others complain about poor communication, delayed timelines, and dissatisfaction with customer service. Issues with impressions and fulfillment of aligners are recurring themes. However, positive mentions include ease of use, quick customer service responses, and budget-friendly options. Overall, customer experiences vary from excellent to terrible, highlighting the need for improvement in communication and service quality.

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  • Dental Industry Analysts
  • Marketing Managers
  • Product Managers
  • Customer Experience Specialists
  • Dental Practice Owners

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Custom Date - May 22, 2024
Featured Content
  • Politeness

    The Customer Service Chat agility and velocity of response is excellent.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 22, 2024
  • Painless and easy

    Painless and easy , chat representative was very helpful, I am awaiting my product and excited

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 22, 2024
  • Service and communication was…

    Service and communication was absolutely horrible. Save your time, money and energy.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Apr 21, 2024
  • Great video session

    Kevin was very patient and informative during the video session - which made the process much easier.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 20, 2024
  • Every simple

    Every simple, easy and quick. Helpful and accommodating.

    Sentiment
    • Positive
    Content
    • Ordering Process
    Apr 18, 2024
  • So far so good

    Very fast response in answering my questions and accommodating in terms of finances.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 18, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
57 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Alignerco  based on online reviews collected from Trustpilot. The analysis helps Dental Industry Analysts, Marketing Managers, Product Managers, Customer Experience Specialists, Dental Practice Owners to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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