ContactsCart Reviews Analysis: Fast Delivery & Discounts vs. Subscription Issues
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Explore ContactsCart Feedback Report: Delivery & Subscriptions Insights

ContactsCart Reviews Analysis: Fast Delivery & Discounts vs. Subscription Issues

ContactsCart receives mixed reviews, with customers praising fast delivery and discounts but criticizing the subscription practices and poor customer service. Issues include unauthorized subscriptions, delays in shipment, lack of clarity on cancellation processes, and difficulties in obtaining refunds. Several customers felt scammed, faced challenges in canceling subscriptions, and experienced problems with incorrect orders and prescription handling.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Fast Delivery

    Great customer service that delivered my contacts quickly. They even gave me a discount, thank you!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Aug 12, 2023
  • Great experience

    Great experience. They seem to care about their customers. No issues with ordering or receiving contacts. Low price for name brand contacts. Will continue with this online service! Delivery was super fast! Love this vendor!!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Aug 06, 2023
  • unorganized clown show that is looking…

    unorganized clown show that is looking to steal your money

    Sentiment
    • Negative
    Content
    • Scam and Fraud Allegations
    Apr 04, 2023
  • Don’t order anything or don’t do any…

    Don’t order anything or don’t do any business with this company!!!

    Sentiment
    • Negative
    Content
    • Scam and Fraud Allegations
    Jul 11, 2022
  • Scam!!

    Canceled my subscription twice but they are still attempting to charge a card that I canceled months ago that was reported for fraud! They are also using a prescription that expired 6 months ago!! Definitely a scam!

    Sentiment
    • Negative
    Content
    • Subscription and Billing Issues
    Jul 06, 2022
  • Just received my order ..try them on…

    Just received my order ..try them on they work am completely satisfied.this is the real dealll

    Sentiment
    • Positive
    Content
    • Product Quality and Prescription Concerns
    Jun 29, 2022
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Sentiment Analysis (of 30 reviews)
-67 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ContactsCart  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Service Directors, Product Managers, Marketing Analysts, Retail Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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