BestBuy's Online Platform Receives Mixed Feedback from Customers
  • 100 users bookmarked
  • Sources App Store Reviews
  • Size Up to latest 500 reviews (Customizable)
Explore BestBuy Customer Feedback Insights

BestBuy's Online Platform Receives Mixed Feedback from Customers

Customers have shared mixed feedback for BestBuy's online platform. While some praise its convenience and easy-to-use features, others have expressed frustration with issues like difficulty checking out, missing rewards, and app glitches. Many users appreciate the retailer's great prices, promotions, and helpfulness, while some suggest improvements such as a dark mode option, better search filters, and no-expiry rewards certificates.

Best for
  • Retail Management Professionals
  • Customer Experience Analysts
  • Digital Marketing Specialists
  • E-commerce Managers
  • UI/UX Designers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
23 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Short quick review

    I’ve order a $5 dollar Nintendo Eshop gift card, after waiting for an entire hour or more, I still haven’t gotten the email with the card’s code, that makes me very frustrated

    Sentiment
    • Negative
    Content
    • Online Ordering Experience
    May 24, 2023
  • Purchase

    Wonderful and easy process. Will recommend to all my family and friends.

    Sentiment
    • Positive
    Content
    • Customer Service
    May 24, 2023
  • Checkout

    It is incredibly difficult to check out online. Couldn’t hardly figure out how.

    Sentiment
    • Negative
    Content
    • App Usability
    May 22, 2023
  • SEARCH FILTERS SHOULD BE BETTER

    Make a filter where I can search gaming desktops by their cooling system. Like I can filter the results by if desktops have either
    air cooling or liquid cooling systems

    Sentiment
    • Negative
    Content
    • Product Quality
    May 19, 2023
  • $5 reward can’t use!!!

    I received a $5 rewards coupon from Best Buy and when I went to use it they told its not on my account. Customer service no help. I won’t be shopping there again.

    Sentiment
    • Negative
    Content
    • Customer Service
    May 19, 2023
  • Bad support and service

    Price check is just a scam and the manual support has no control over automated one.

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 16, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
16 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
23 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Kroger App Feedback Insights: Enhance Your Strategy
    App Store Reviews 77
  2. Unlock Insights with Mercado Libre Customer Feedback Report
    App Store Reviews 68
  3. Wayfair Customer Insights - Enhance Your Home Shopping Experience
    App Store Reviews 82
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Best Buy based on online reviews collected from App Store. The analysis helps Retail Management Professionals, Customer Experience Analysts, Digital Marketing Specialists, E-commerce Managers, UI/UX Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.