AMC Theatres receives mixed reviews on Trustpilot, with customers expressing frustration over customer service, membership cancellation issues, cleanliness problems, and loud sound levels in theaters. Some reviewers praise specific staff members for their excellent service. Common complaints include difficulties in reaching customer support, overpriced items, and instances of poor theater management. Issues with food orders, lost items, and unresponsive support teams contribute to negative experiences for patrons. Despite some positive interactions with staff, recurring problems with AMC's subscription service and lack of proper assistance leave customers dissatisfied overall.
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Movie at 7pm 6:54 pm theater still closeNever go again
Amc's convenience fee is so ridiculous. And they wonder why people stop going to the theater
Love grabbing some popcorn and a hotdog, turning off my phone and enjoying a Movie with the family.
I'm retired Veteran. Love my movies. Why play 5 movies over and over. 3 times a day 1 movie. You must be loosing ratings.
Bad service, employees are dumber than an ape. My recommendation is to shut down all locations immediately and end yourselves.
Stephanie is AWESOME!!!Always dress up 4 MoviesLove It!!!!!
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