Customers have mixed feelings about Car Shield, an extended warranty provider. Some reviewers appreciate the company's excellent customer service, low payment options, and fast repair results. However, others are unhappy with the coverage level and the amount of money they need to pay out of pocket. Some also complain about long wait times for authorizations and parts. There are also a few reports of rude or racist customer service representatives.
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Can’t access my contract, hit the link and nothing shows up
The Person That Helped Me Out Was Very Helpful And 🙂 Walked Me Through Every Step Thank You...
I love the great customer service the agent I spoke with and the low payment options that was presented for my coverage
Sales was not high pressure.Knowledgeable representativeMultiple levels of coverageMonthly payments
We have not had an opportunity to utilize Car Shield services as of yet. However we feel so much better knowing Car Shield is there if we needed help. Car Shield has very attentive and helpful associates that have answered any and all questions. This is very comforting knowing we are prepared for any future use should that be necessary.
Well I haven't had to use it so far just paying the monthly payments. And had a problem with my credit card a Capitol One so I talked to a person from Car Shield and got it squared away Capitol One was a pain in the neck but not Car Sheild keep up the good work I am satisfied so far but I keep my vehicles in good shape !
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