Review Summary of KompleteCare Community and Home Care Services
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    • Healthcare Administrators
    • Case Managers
    • Quality Assurance Officers
    • Healthcare Consultants
    • Home Care Service Managers
Review Summary of KompleteCare Community and Home Care Services

Essential KompleteCare Community & Home Care Feedback Analysis

492a Churchill Rd, Kilburn SA 5084, Australia

KompleteCare Community and Home Care Head Office receives mixed reviews from clients, highlighting both exceptional and concerning experiences. Many clients praise the compassionate and knowledgeable staff, particularly case managers like Cody and Jordan, who provide effective support and guidance. Positive remarks focus on the seamless onboarding process and the individualized care provided to clients. However, there are significant concerns regarding management issues, rostering mistakes, unresponsive case management, and instances of unprofessional conduct among some employees. While there are commendable support workers, several clients express dissatisfaction with administrative inefficiencies and a lack of organization that impacts service delivery. Overall, while KompleteCare shows potential in its client-focused approach, management challenges need to be addressed to improve overall satisfaction.

Source: Google Business Reviews of KompleteCare Community and Home Care

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Customer Feedback Analysis of KompleteCare Community and Home Care

Insightful analysis on KompleteCare Community & Home Care, covering staff, management & client experience. Essential for healthcare professionals.

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Popular Phrases (limited preview)
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Featured Content
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  • I can't thank Kristen enough she was wonderful with both my husband and my self a very gentle lady ❤️

    Sentiment
    • Positive
    Content
    • Quality Of Care

  • Jordan was fabulous. Clear in explanation, friendly and very helpful.

    Sentiment
    • Positive
    Content
    • Customer Service

  • Very happy with experience so far & Cody & Jordan were a pleasure to meet with.

    Sentiment
    • Positive
    Content
    • Client Experience

  • Great company and great Friendly service

    Sentiment
    • Positive
    Content
    • Customer Service

  • Cody is awesome & has made the transition for mum soooc easy. We look forward to meeting mums new providers.

    Sentiment
    • Positive
    Content
    • Client Experience

  • Really helped me understand the NDIS and helped me get the best out of my plan

    Sentiment
    • Positive
    Content
    • NDIS Support
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Sentiment Analysis (limited preview)
66 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for KompleteCare Community and Home Care Head Office based on online reviews collected from Google Business. The analysis helps Healthcare Administrators, Case Managers, Quality Assurance Officers, Healthcare Consultants, Home Care Service Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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