Fi Money and Federal Bank App: Mixed Reviews on User Experience and Customer Service
Dive into Fi Money & Federal Bank: A Customer Feedback Analysis

Fi Money and Federal Bank App: Mixed Reviews on User Experience and Customer Service

Fi Money and Federal Bank provide an excellent banking app with user-friendly interface and great customer experience. However, some users have faced issues with frozen accounts, inability to update address, and poor customer service. There have been complaints of fraudulent activities and lack of response from customer support. Overall, the app has received mixed reviews, with some praising its features while others have faced difficulties with account management and service availability.

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Custom Date - Feb 29, 2024

Featured Content

  • Worst Customer service. No response on the Fi credit card problem. They will onboard users and hang them out to dry.

    Sentiment
    • Negative
    Content
    • Customer Service
    Dec 23, 2023
  • Damn damn damn good op the the the best app and best bank account Thank you team fi money and federal bank Great experience Thanks a lot and keep it UP 😃😍🤩👏👍👍

    Sentiment
    • Positive
    Content
    • Banking Experience
    Dec 23, 2023
  • Mera khata kyon band kar diya

    Sentiment
    • Positive
    Content
    • Account Frozen
    Dec 23, 2023
  • Is your service available in West Bengal? And if there is, where is it? Please reply😒

    Sentiment
    • Positive
    Content
    • Location Availability
    Dec 23, 2023
  • waste app my account Frozen without any reason

    Sentiment
    • Negative
    Content
    • Account Frozen
    Dec 23, 2023
  • user friendly interface, didn't found any glitches . p.s i am QA engineer

    Sentiment
    • Positive
    Content
    • N/A
    Dec 23, 2023
  • See All Reviews

Sentiment Analysis

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Frequently Asked Questions
  • This page is a research report based on the analysis of online reviews collected from Google Play. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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