Mixed Reviews Highlighting Excellent Service and Convenient Location at Premier Inn Dubai Ibn Battuta Hotel
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Mixed Reviews Highlighting Excellent Service and Convenient Location at Premier Inn Dubai Ibn Battuta Hotel

Discover Key Insights: Premier Inn Dubai Customer Feedback Report

Garden Cross Rd - Jebel Ali Village - Dubai - United Arab Emirates

Premier Inn Dubai Ibn Battuta Hotel receives mixed reviews, with praise for customer service from employees like Joana and Affan. Positive comments highlight excellent service, convenient location near IBN Battuta Mall and Metro, and affordable prices. Some guests appreciate the helpfulness of staff members like Ahmed and Derik. However, a few negative reviews mention issues with room bookings, location inconvenience, and unenthusiastic receptionists. Overall, the hotel is recommended for its good service, friendly staff, and access to nearby activities.

Source: Google Business Reviews of Premier Inn Dubai Ibn Battuta Hotel

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Customer Feedback Analysis of Premier Inn Dubai Ibn Battuta Hotel

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  • For me only the issue with location. It's far from Dubai city

    Sentiment
    • Positive
    Content
    • Location Convenience

  • Riyaz was very good and advise me very well in reception

    Sentiment
    • Positive
    Content
    • Customer Service Excellence

  • Très bon rapport qualitĂŠ/prix. Restaurant, piscine, parking sur place.

    Sentiment
    • Positive
    Content
    • Facilities Satisfaction

  • The hotel was very good it has good service and incredible food. As the service the staffs are very sweet especially Christian he works incredibly and the hotel has gym pool and spa recommended

    Sentiment
    • Positive
    Content
    • Facilities Satisfaction

  • Christian was the best waiter and helped us a lot stuffs

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • I would like to commend Derik for his exceptional assistance in seamlessly rebooking my arrangements. His customer oriented approach and helpful demeanor greatly contributed to my positive experience during my stay.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
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Sentiment Analysis (limited preview)
83 Net Promoter
Score
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Languages (limited preview)
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