PNC Bank customers express dissatisfaction with various issues including unauthorized charges, poor customer service, confusing policies, and lack of responsiveness. Complaints range from reduced credit limits without explanation to delays in fund availability and unhelpful responses to fraud cases. Customers highlight problems with online banking, incompetence in resolving issues, and frustration with account management. Many express intentions to switch banks due to ongoing problems and negative experiences.
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Terrible customer service. I was scammed out of $650 and PNC said they would return it to my account. A week later I got a letter in the mail saying "you authorized the charge" so request denied.
Worst customer service ever. All stupid,lazy people working there.
I don't like the name. "PNC" more like "NPC"
PNC bank is awful. The won't cash a check at one branch because they can't seem to verify it, so I drive 10 miles to a different branch and they charge me $40 to cash it. Don't use PNC. You customers will thank you
They lost my wifeâs Beneficiary Agreement and I have a copy and they wonât Honor it. Deal with this bank at your own peril.
PNC is jacked. I had a merchant scam my debit card for $500. The bank reimbursed me then 2 months later took the money back. No call, no email. It was a legit scam from the bank and merchant. I'm done PNC after 15 years
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