Best Western River North Hotel: Mixed Feedback & Safety Concerns
Best Western River North Hotel: Deep Dive Feedback Analysis

Best Western River North Hotel: Mixed Feedback & Safety Concerns

125 W Ohio St, Chicago, IL 60654, United States

Mixed reviews of Best Western River North Hotel with praise for staff friendliness and safety but concerns about cleanliness, bed bugs, hidden fees, availability of amenities, and customer service issues. Guests appreciate the location, nearby activities, and some renovations but highlight room discrepancies, noise disturbances, outdated facilities, and parking challenges.

Best for
  • Hotel Managers
  • Customer Service Analysts
  • Travel Industry Consultants
  • Marketing Professionals
  • Hotel Investors

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
31 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>

  • We spent a night at this hotel. Jordan was super nice & friendly, and even offered us a room upgrade. The parking was right next to the hotel and we were able to stay parked in during the day after we checked out.The room was big and clean. Really no complaints. We would definitely stay there again.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Hospitality

  • Hotel is very old. I had something on my sheets and asked for new sheets but instead they just made the bed. No mini fridge or microwave. Kids and teen loud late at night in the hallways.

    Sentiment
    • Negative
    Content
    • Room Cleanliness and Amenities

  • For a Best Western, not bad. The guy at the front was super friendly and let me check in early.Walkability: In River North, walkableFood & drinks: Next to a McDonaldsNoteworthy details: No parking.

    Sentiment
    • Positive
    Content
    • Location and Nearby Activities

  • El aspecto en general del hotel pudiera mejorar, pero la verdad con la ubicaciĂłn que tiene y el precio, es un sĂșper lugar para quedarse

    Sentiment
    • Positive
    Content
    • Location and Nearby Activities

  • The best part about this place was the staff. From the night time counter to the morning time counter. They were there and always willing to help and go the extra mile.I really appreciated the friendliness, hospitality, and welcoming atmosphere

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Hospitality

  • Elevators were tiny! You can tell it was a renovation. Not handicap friendly. Need chair height toilets and the mattress was a hard as a rock. Get Keurig for the room. No microwave or refrigerator. Shower head had weak pressure. Air unit clunked at intervals, sounded like someone was trying to break in.

    Sentiment
    • None
    Content
    • Room Layout and Ambiance
  • See All Reviews
Sentiment Analysis (of 30 reviews)
0 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
31 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Customer Insights: Cambria Hotel Chicago Loop Review
    Google Business Reviews 86
  2. Unlock Insights: Washington Plaza Hotel Customer Feedback Report
    Google Business Reviews 96
  3. Unlock Insights with Our Suha JBR Hotel Review Analysis
    Google Business Reviews 83
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Best Western River North Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Analysts, Travel Industry Consultants, Marketing Professionals, Hotel Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.