Negative Reviews of WePay: Holding Funds, Poor Service & Financial Harm to Businesses
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  • Who is this report for?
    • Financial Analysts
    • Risk Managers
    • E-commerce Managers
    • Small Business Owners
    • Legal Advisors
Negative Reviews of WePay: Holding Funds, Poor Service & Financial Harm to Businesses

WePay Feedback Analysis: Imperative Insights for Businesses

WePay, a subsidiary of JP Morgan, is receiving overwhelmingly negative reviews for holding funds, providing poor customer service, and causing severe financial harm to small businesses. Customers express frustration with account closures, fund freezes, lack of communication, and biased chargeback decisions. Many users are considering legal action due to lost funds and unjust practices by WePay, with a common sentiment of feeling scammed or mistreated. Businesses are urged to avoid using WePay for credit card processing to prevent potential financial risks and customer dissatisfaction.

Source: Trustpilot Reviews of WePay 

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Customer Feedback Analysis of WePay 

Uncover the truth behind WePay's service issues from real user reviews. Essential insights for businesses evaluating payment solutions.

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Custom Date - Dec 21, 2024
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  • Scammers who steal money from small…

    Scammers who steal money from small businesses. Stole 2500 and is illegally holding it for 120 days. My next step is a class action lawsuit.

    Sentiment
    • Negative
    Content
    • Account Closure and Funds Holding
    Apr 10, 2024
  • froze account, held funds for 3 YEARS

    They froze my account. Stopped my payments from coming to my bank, and are saying that they will hold my funds for 3 years for NO REASON GIVEN. Also their customer service is horrible

    Sentiment
    • Negative
    Content
    • Account Closure and Funds Holding
    Mar 21, 2024
  • Terrible company took 1584 out of my…

    Terrible company took 1584 out of my account without premission . I provided a service to a client in full. The client said it was not provided , They never asked me for proof or signed receipts just took the money and refunded it

    Sentiment
    • Negative
    Content
    • Chargeback Disputes
    Mar 02, 2024
  • scammer and useless credit card processing company ever

    This company is a scammer and they should not be allowed to operate. Useless, heartless, worthless company ever. Everything about them is zero and full scams. Useless customer service, heartless support team. They are designed to destroy companies. Especially startup businesses.

    Sentiment
    • Negative
    Content
    • Fraudulent Behavior
    Jan 31, 2024
  • They keep funds without any reason and…

    They keep funds without any reason and it's impossible to get in touch with any real person.

    Sentiment
    • Negative
    Content
    • Difficulty in Contacting Support
    Oct 23, 2023
  • DO NOT USE!

    DO NOT USE!! They take your customer's payment and keep it for 120 with no meaningful reason, responses, or even a customer service number.

    Sentiment
    • Negative
    Content
    • Account Closure and Funds Holding
    Jul 27, 2023
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Sentiment Analysis (limited preview)
-100 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for WePay  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Risk Managers, E-commerce Managers, Small Business Owners, Legal Advisors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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