Negative Reviews of WePay: Holding Funds, Poor Service & Financial Harm to Businesses
WePay Feedback Analysis: Imperative Insights for Businesses
WePay, a subsidiary of JP Morgan, is receiving overwhelmingly negative reviews for holding funds, providing poor customer service, and causing severe financial harm to small businesses. Customers express frustration with account closures, fund freezes, lack of communication, and biased chargeback decisions. Many users are considering legal action due to lost funds and unjust practices by WePay, with a common sentiment of feeling scammed or mistreated. Businesses are urged to avoid using WePay for credit card processing to prevent potential financial risks and customer dissatisfaction.
Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Scammers who steal money from small businesses. Stole 2500 and is illegally holding it for 120 days. My next step is a class action lawsuit.
Sentiment
Negative
Content
Account Closure and Funds Holding
Apr 10, 2024
froze account, held funds for 3 YEARS
They froze my account. Stopped my payments from coming to my bank, and are saying that they will hold my funds for 3 years for NO REASON GIVEN. Also their customer service is horrible
Sentiment
Negative
Content
Account Closure and Funds Holding
Mar 21, 2024
Terrible company took 1584 out of my…
Terrible company took 1584 out of my account without premission . I provided a service to a client in full. The client said it was not provided , They never asked me for proof or signed receipts just took the money and refunded it
Sentiment
Negative
Content
Chargeback Disputes
Mar 02, 2024
scammer and useless credit card processing company ever
This company is a scammer and they should not be allowed to operate. Useless, heartless, worthless company ever. Everything about them is zero and full scams. Useless customer service, heartless support team. They are designed to destroy companies. Especially startup businesses.
Sentiment
Negative
Content
Fraudulent Behavior
Jan 31, 2024
They keep funds without any reason and…
They keep funds without any reason and it's impossible to get in touch with any real person.
Sentiment
Negative
Content
Difficulty in Contacting Support
Oct 23, 2023
DO NOT USE!
DO NOT USE!! They take your customer's payment and keep it for 120 with no meaningful reason, responses, or even a customer service number.
Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.
Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for WePay based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Risk Managers, E-commerce Managers, Small Business Owners, Legal Advisors to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
Can I share this research report?
Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.
Can I have this research report with more reviews?
Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.
Legal Disclaimer
We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.
As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.
🎗 One-time purchase!
Summaries
SWOT Analysis
Buyer Personas
Search in reviews
Filter by sentiment
Filter by popular topics
Filter by popular phrases
Filter by language
Export to Excel
Export to PDF
Export to PowerPoint
Checkout
Purchase the complete report, which includes advanced filtering, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
By signing up, I agree to the Terms of Service and Privacy Policy.One-time purchase · No hidden costs · No recurring costs
Introduction
A complete report has a layout with an executive summary and navigation options.
Overview
This page gives you the summaries and sentiment analysis of automatically clustered topics.
Content Analysis (1/2)
This page gives you full control over the customer feedback by offering advanced filters working at the speed of light.
Content Analysis (2/2)
If your reviews have a timestamp, you can filter all the information based on data ranges.
Buyer Personas
Get a complete view of your buyer personas and discover what they specifically mention as a list of topics.
SWOT Analysis
Learn your product or service's strengths, weaknesses, opportunities and threats.
Excel, PDF and PowerPoint Export
Have your report as a multi-sheet Excel file and beautiful PDF, PowerPoint files of around fifteen pages.
Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
See how your data is clustered under different themes, with summaries of the data within each theme.
Discover the fictional profiles with detailed descriptions of people who represent the audience in your dataset.
Identify core strengths, weaknesses, opportunities, and threats to facilitate a realistic, fact-based, data-driven assessment of an organization.
Understanding popular phrases provides insights into how you connect with your customers. Unlock popular phrases filter and benefit all these features that come with purchasing this report:
Emotions rule the world and also your next customers. Unlock sentiment analysis filter and benefit all these features that come withpurchasing this report:
Classification is the backbone of a research and we’re here to enable research for everyone! Unlock classification filter and benefit all these features that come with purchasing this report:
Cultural insights are always valuable. Gain deeper insights by filtering language in customer reviews by purchasing this report! Unlock language filter and benefit all these features that come with it:
Right now, you’re only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Right now, you’re only viewing analysis of 30 reviews. Buy this report and benefit all these features below that come with the purchase:
Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
SWOT Analysis
Buyer Personas
Search in reviews
Filter by sentiment
Filter by popular topics
Filter by popular phrases
Filter by language
Export to Excel
Export to PDF
Export to PowerPoint
41 users purchased a report in the last 24 hours.
Buy Now!One-time purchase · No hidden costs · No recurring costs
