VPN Lumos Reviews: Ease of Use vs Unexpected Charges
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VPN Lumos Review Analysis: Insights and Recommendations

VPN Lumos Reviews: Ease of Use vs Unexpected Charges

A mixed bag of reviews for VPN Lumos: Secure, Fast Proxy. Users appreciate its ease of use, reliability, and multiple server locations. However, some complaints include unexpected charges, ineffective protection against hackers, and excessive pop-ups and ads. Despite these issues, many users still recommend the app for its improved service, strong performance, and helpful customer support.

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  • Cybersecurity Analysts
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  • Customer Experience Specialists

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Spam or Scam

    Not sure how this got through apple’s approval process, this thing opens up so many popups and ads. Also when I selected “free trial” it un -toggled the switch so it immediately charged me $9.99 without the free trial first.

    Sentiment
    • Negative
    Content
    • Misleading Charges
    Mar 30, 2024
  • Like this App

    Best VPN app for me. Use it day by day

    Sentiment
    • Positive
    Content
    • Recommendation
    Mar 15, 2024
  • Horrible Customer Service

    I downloaded the app and deleted it before the date to be charged. I was billed twice after deleting it. Now I can’t find contact info for Customer Service to dispute the charge.

    Sentiment
    • Negative
    Content
    • Misleading Charges
    Jan 30, 2024
  • G

    Best vpn out, reliable, fast with lots of updates to keep us safe

    Sentiment
    • Positive
    Content
    • Performance and Effectiveness
    Nov 25, 2023
  • Cool

    no issues, multiple options of locations for a singular country.

    Sentiment
    • Positive
    Content
    • App Functionality
    Nov 19, 2023
  • John

    Ease of use is fantastic, the user interface is pleasant and responsive to use.

    Sentiment
    • Positive
    Content
    • User Experience
    Nov 18, 2023
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Sentiment Analysis (of 30 reviews)
37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for VPN Lumos: Secure, Fast Proxy based on online reviews collected from App Store. The analysis helps Digital Marketers, App Developers, Cybersecurity Analysts, Product Managers, Customer Experience Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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