User Feedback on American Express Israel App: Pros and Cons
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User Feedback on American Express Israel App: Pros and Cons

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The American Express Israel app has garnered mixed reviews from users. Many appreciate its excellent customer service and user-friendly interface, citing it as a reliable tool for managing their credit card transactions. Users highlight the app's convenient features for accessing information and conducting transactions without the need for representative assistance. However, some reviews point out significant drawbacks, including a lack of customizable options for transactions and the absence of basic features like a widget for upcoming charges. Additionally, concerns regarding high fees and limited acceptance of the card at various merchants have been raised. Overall, while the app is praised for its service and benefits, improvements are desired to enhance user experience and functionality.

Source: App Store Reviews of American Express Israel

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Customer Feedback Analysis of American Express Israel

Insightful analysis of American Express Israel App user feedback, covering pros and cons for informed business decisions.

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Custom Date - Dec 26, 2024
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  • פיני

    ื‘ื›ืœ ืžื” ืฉืงืฉื•ืจ ื‘ื’ื ื™ื‘ืช ืคืจื˜ื™ ืืฉืจืื™ ื•ืขืกืงืื•ืช ื—ืฉื•ื“ื•ืช ื”ืืคืœื™ืงืฆื™ื” ืžืื•ื“ ืžืกื•ืจื‘ืœืช !!!

    Sentiment
    • Negative
    Content
    • User Interface Issues
    Oct 06, 2024
  • Great Amex

    Nice benefits and love the card and service

    Sentiment
    • Positive
    Content
    • App Benefits
    Oct 05, 2024
  • אלירן

    ืžืžืฉ ื ื•ื— ืœื”ืชื ื”ืœ ืขื ื”ืืคืœื™ืงืฆื™ื” ื™ืฉ ื’ื™ืฉื” ืœื”ื›ืœโ€ฆ

    Sentiment
    • Positive
    Content
    • App Usability
    Sep 12, 2024
  • עידו קלב

    ืขื–ืจื” ื‘ื‘ืงืฉืช ืฆืžืฆื•ื ืขืœื•ื™ื•ืช ื‘ื—ื•ื“ืฉ ื–ื” ื•ืคืจื™ืกืช ืชืฉืœื•ืžื™ื ืžื•ื“ื” ืขืœ ื”ืฉื™ืชื•ืฃ ืคืขื•ืœื” .

    Sentiment
    • Positive
    Content
    • Credit Card Acceptance
    Aug 13, 2024
  • אפליקציה ממש נוחה וקלה לתפעול

    ื”ืจื‘ื” ืื•ืคืฆื™ื•ืช ืœืคืขื•ืœื•ืช ื•ื”ืฉื’ืช ืžื™ื“ืข ืžื™ื™ื“ื™ ืœืœื ืฆื•ืจืš ื‘ื”ืžืชื ื” ืœื ืฆื™ื’ื™ื. ื”ื—ื™ืกืจื•ืŸ ื”ื™ื—ื™ื“ื™ ื”ื•ื ืฉืื™ืŸ ื‘ื” ืื–ื•ืจ ื”ื˜ื‘ื•ืช

    Sentiment
    • Positive
    Content
    • App Benefits
    Jul 16, 2024
  • יוני בר

    ืฉื™ืจื•ืช ืžืขื•ืœื”, ืขืœื•ืช ื—ื•ื“ืฉื™ืช ืžืขื˜ ื™ืงืจื”

    Sentiment
    • Positive
    Content
    • Excellent Customer Service
    Jul 15, 2024
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Sentiment Analysis (limited preview)
83 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for American Express Israel based on online reviews collected from App Store. The analysis helps Product Managers, Customer Service Executives, Marketing Professionals, App Developers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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