Mixed reviews for Thistle London Holborn with comments on location, cleanliness, room conditions, staff service, and facilities. Guests mention issues with booking accuracy, room cleanliness, hot water availability, outdated facilities, and unresponsive staff. Some positive remarks on location, friendly staff, and breakfast quality.
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Had to lug bags up and down stairs even after using the lift. Opted not to get the 拢7 bar voucher so they would service the room and replenish the shower gel, but they didn't replenish it. If they are going to do the right thing and use big bottles fixed to the wall not the tiny single use bottles they must refill them daily as guests can't do much about it if they are in the shower when they realise they are empty.Food & drinks: Service in the restaurant was quick and food was OK, but no draught beers available
La habitaci贸n nos la dieron m谩s tarde de la hora de entrada (15.00). El recepcionista cambiaba su turno justo a esa hora y se olvid贸 de nosotros. La habitaci贸n muy peque帽a y el ba帽o de muy mala calidad y sin amenities. El desayuno muy pobre, poca fruta y poco donde elegir. Muy buena ubicaci贸n pero servicio e instalaciones pobres. No repetiremos.Rooms: Ba帽os viejos y peque帽os.Food & drinks: Desayunos pobres. Poca variedad. Caf茅 bastante malo.
Great customer service, big shout out Ayisha for being very helpful, would definitely return to the hotel
Cozy, friendly staff and great location , feels like home
Great location for the Dominion theatre and a good all round hotel, absolutely nothing not to like about it.
Horrible door staff. I would try another hotel.
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