๎36-37 Bloomsbury Way, London WC1A 2SD, United Kingdom
Mixed reviews for Thistle London Holborn with comments on location, cleanliness, room conditions, staff service, and facilities. Guests mention issues with booking accuracy, room cleanliness, hot water availability, outdated facilities, and unresponsive staff. Some positive remarks on location, friendly staff, and breakfast quality.
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Had to lug bags up and down stairs even after using the lift. Opted not to get the ยฃ7 bar voucher so they would service the room and replenish the shower gel, but they didn't replenish it. If they are going to do the right thing and use big bottles fixed to the wall not the tiny single use bottles they must refill them daily as guests can't do much about it if they are in the shower when they realise they are empty.Food & drinks: Service in the restaurant was quick and food was OK, but no draug...
Sentiment
None
Content
Room Facilities and Amenities
La habitaciรณn nos la dieron mรกs tarde de la hora de entrada (15.00). El recepcionista cambiaba su turno justo a esa hora y se olvidรณ de nosotros. La habitaciรณn muy pequeรฑa y el baรฑo de muy mala calidad y sin amenities. El desayuno muy pobre, poca fruta y poco donde elegir. Muy buena ubicaciรณn pero servicio e instalaciones pobres. No repetiremos.Rooms: Baรฑos viejos y pequeรฑos.Food & drinks: Desayunos pobres. Poca variedad. Cafรฉ bastante malo.
Sentiment
Negative
Content
Room Size and Comfort
Great customer service, big shout out Ayisha for being very helpful, would definitely return to the hotel
Sentiment
Positive
Content
Staff Friendliness and Service
Cozy, friendly staff and great location , feels like home
Sentiment
Positive
Content
Staff Friendliness and Service
Great location for the Dominion theatre and a good all round hotel, absolutely nothing not to like about it.
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