Alfagift App: Convenience and Criticisms
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Alfagift App: Convenience and Criticisms

Alfagift app receives mixed reviews from users, with some praising its convenience and fast delivery while others criticize its bugs and slow customer service. The app allows users to check prices and search for products but is not recommended for placing orders due to long delivery times and unresponsive customer support. Some users also encounter issues with account login and payment processing. Overall, the app has both positive and negative aspects, making it a subject of debate among users.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • the app stuck at splash screen.. Android 13, Realme 9 Pro+.

    Sentiment
    • Negative
    Content
    • App Performance
    Nov 16, 2023

  • Sangat membantu sebetulnya. Tapi sayangnya apps nya lagi banyak bugs. Dari kemarin buka susah betul cuma berhenti di laman depan doang dan ngga bisa masuk. Harus uninstall terus install lagi dulu baru bisa masuk.

    Sentiment
    • Positive
    Content
    • App Performance
    Nov 15, 2023

  • Kenapa sekarang susah banget buat melakukan pembayaran. Udah ada seminggu lebih, sering gagal buat checkout. Loading aja terus. Jadi susah buat transaksi.

    Sentiment
    • None
    Content
    • Payment Issues
    Nov 13, 2023

  • Sangat payah. Ada 1 item tidak ada di sana (tp muncul di app). Tidak diberitahu kalau tidak bs cancel 1 barang saja. Saya tunggu, sampai chat lagi, baru dikabarin aturannya. Bisa tidak ada fitur memilih toko lain? Layanan alfagift dr toko ini sudah beberapa kali mengecewakan.

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 12, 2023

  • Hanya alfagift yang pelayanan cepat , lebih cepat Dari toko online. Pengiriman cepat, cuma 1 jam Dari beli. Barang bagus , top markotop deh , semoga produk makin banyak Dan seperti toko hijau . recommend for buy

    Sentiment
    • Positive
    Content
    • Delivery Service
    Nov 11, 2023

  • Fitur pemilihan waktu pengiriman tidak berguna, toko akan mengirim secepat mungkin ataupun menyesuaikan dengan yang mereka bisa. Walaupun lebih dari jam 10 malam tetap diantarkan, padahal waktu pengiriman yang dipilih adalah bersamaan dengan stock gudang estimasi 3 hari.

    Sentiment
    • Negative
    Content
    • Delivery Service
    Nov 11, 2023
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Sentiment Analysis (of 30 reviews)
-13 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Alfagift: Alfamart Online Shop - Apps on Google Play based on online reviews collected from Google Play. The analysis helps E-commerce Managers, Customer Service Strategists, Market Researchers, Product Managers, Digital Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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